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Edge and Tempe compatibility

EyessOnlyy
over 5 years ago

I've just got the Tempe today. I paired it very fast with the Fenix 6 watch. 

But it is a big disappointment that it does not work with the Edge comupter(specifically 830)

Garmin should update their software and allow to use  the Tempe also with the Edge. It's just a small SW update. 

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  • 0 over 5 years ago

    I had a short chat with Garmin support. I ended up in sending a request/idea for this on http://www8.garmin.com/contactUs/ideas/ with no real hope that something will change

    [05:10:35] EyesOnly:: Why I cannot use Garmin Tempe sensor with my Edge830?
    [05:10:36] Session started between EyesOnly:: and Jamie
    [05:11:04] EyesOnly:: Hi Jamie
    [05:11:18] Jamie:: Hello, thanks for contacting Garmin. You're speaking to Jamie. In order to help you further, please can I grab your serial number?
    [05:11:20] EyesOnly:: Is there any way to connect my Edge830 and Tempe sensor?
    [05:12:04] EyesOnly:: Serial Number: 5VY003106
    [05:12:39] Jamie:: thanks for confirming
    [05:12:51] Jamie:: this list shows the compatible devices for the tempe sensor: buy.garmin.com/.../107335
    [05:13:07] Jamie:: The Edge devices are not compatible unfortunately
    [05:13:37] EyesOnly:: i find this very curios and disturbing
    [05:13:44] EyesOnly:: is there a plan to add support?
    [05:14:03] EyesOnly:: is stupid to use the Edge internal temperature sensor when you own a Tempe
    [05:14:24] EyesOnly:: the computer stays more in the sun than a Tempe would do, as you can simply put it under the saddle
    [05:15:20] Jamie:: I can understand where you are coming from, however currently the Edge devices are not compatible with the Tempe sensor.
    [05:15:50] EyesOnly:: and how a plan to change this? does it exist?
    [05:16:12] Jamie:: Many of the comments/suggestions we receive (such as yours) are often evaluated towards potential implementation into future Garmin products or current unit software releases. We cannot guarantee that what you have suggested will be implemented, however we do appreciate you passing along your opinions. Please share your ideas with us at the following page on our website: www8.garmin.com/.../
    [05:18:03] EyesOnly:: pffff, OK. It's so bad. And i have no real optimistic feeling, as the Edge and Tempe devices are long time available on the market. And others requested this. It's just seems that Garmin is really ignoring it's customers needs :(
    [05:18:34] Jamie:: sorry you feel this way, I will pass this feedback on for you
    [05:18:53] EyesOnly:: Thx and have a nice day
    [05:19:31] Jamie:: thank you, you too
    [05:20:32] Jamie:: The conversation has ended. If you still need help please get back in touch!