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Screen backlight bleeding

Hello,

I've just bought an Edge 830, a nice upgrade from 520.

What bothers me is that I have spotted backlight bleeding - it is only visible indoors and with dark background. It was hard to make a photo - it's the most noticable at the edges. I wonder if this is something normal or shall I go and ask for a replacement?

Top Replies

Garmin-Matthew over 4 years ago +2 verified

We will investigate what is going with the device and we are confident this is not the same halo issue seen with previous devices.

All Replies

0 HungryKid over 4 years ago

it looks like the LCD screen is developing the infamous "HALO" screen issue that affected the previous Edge 820's and some 1030's.

0 6300381 over 4 years ago in reply to HungryKid

I've just come back from store - together with shopkeeper we checked another Edge 830 - it had excatly the same issue. For now I've decided to keep mine, I ride only at day and then this is not visible.

0 looigi over 4 years ago in reply to HungryKid

Nope. This is different than the 820 halo, which is visible at all times, most obvious when the backlight is off, and doesn't exhibit backlight bleed.

0 HungryKid over 4 years ago in reply to 6300381

I used to have a 820 and just observed that a shadowy thing started to appear on the corners (similar to the picture shown) after a while it forms into a dark shadowy circle and lines from the LCD screen became visible. but i hope its not the case with the new Edge 830 in general.

+1 Garmin-Matthew over 4 years ago

We will investigate what is going with the device and we are confident this is not the same halo issue seen with previous devices.

0 6300381 over 4 years ago in reply to Garmin-Matthew

Great, thank you for your response. If you need any more details or photos let me know.

This looks more like that backlight LEDs shine so much through the back of screen that it makes uneven brightness.

0 7166316 over 2 years ago in reply to 6300381

I recently bought the 830 sensor bundle. I have exactly the same problem. Any updates here?