Sensor Pairing and Connection Issues after 12.30

Hi there, 

for a few years i had a similar problem with my vivosmart. The problem at that time was the Bluetooth connection disturbed the Ant+. When I deactivated Bluetooth everything was fine.

Can somebody at 12.30 please test if the problem also occurs with deactivated Bluetooth?

yes it does as i dont use bluetooth.

Buenas tardes , desde que actualice a 12.30 me estan dando problema la conectividad de los sensores ,se desconectan y conectan continuamente, incluso he reiniciado el garmin modelo 820 y he vuelto ha enlazar todos los sensores y nada sigue conectandose y desconectando a vecea tarda 5 seg en volverce a conectar y otras hasta 10min cuando le viene en gana,por favor alguna solicion.

I'm facing the same issue after installing firmware >2.10. Also 12.30 did not fix the issue. So I have reinstalled 12.10. Looks like the heartrate sensor is now connecting without any disconnects. I did not check the other sensors, like cadans yet. Hope the final fix will be added to a new firmware upgrade asap. Because a firmware downgrade all personal settings were lost.

Okay, thanks. So, i will skip the update.

Can i just check with you, that what I am attempting is correct. I have pulled 12.10 from the link that you gave, and renamed it GUPDATE.GCD then copied it to the Garmin folder of my 820. However, it appears in the Garmin/Apps sub folder, as a ".doc" file. I have then unplugged the 820, but on switching on again, it remains at 12.30  I am guessing that the GUPDATE.GCD file needs to be something other than a ".doc" file. When I click on it in the Apps sub folder, I get asked to choose an application from the App Store (am using a MacAir) but haven't a clue now, as to how to activate 12.10.  Any further advice would be gratefully received. Thanks

Buenas. Yo me puse en contacto con Garmin Iberia y la solución que me dieron fue:

Hacer un hard reset, (a tener en cuenta que este procedimiento restablecerá el dispositivo a los valores originales por lo que perderá cualquier archivo guardado junto a las configuraciones realizadas.)

Una vez hecho el hard reset y cuando arranque el dispositivo confirmar los parámetros que pide (idioma , sistema métrico etc.) y luego actualizar el software de la unidad vía Garmin Express.

Después de haber hecho lo anterior, volví a emparejar los sensores y ya funciona todo bien y el Garmin está con la versión 12.3

Lo único que no he comprobado todavía es la conexión con el móvil, como ahora mismo no la necesito...

a mi me pasa lo mismo con esta actualizacion ,lo siento por el ingeniero en cuestion pero te tengo que decir que en tiempos de confinamiento la has cagado pero bieen cagada.y a garmin .... espero que no tardeis mas de unos dias en sacar una actualizacion ni que sea una downgrade a la 12.10 llamada 12.31 que eso esta hecho en unas horas y no  hacer que la gente se la juegue haciendo downgrade por su cuenta con la posibilidad de brickear el dispositivo

I agree with you. Garmin should at least be telling us where they are up to, re fixing the problem.. They have had lots of activity updates sent to them, so they should have some idea of what is required, and more importantly, when can we expect a fix. I am reluctant to do a hard reset as i will have to rebuild the data etc . If Garmin (Mathew) would just come back with an update on progress, that would help enormously