Timer Start/Stop Not Working

I just received my Garmin 820 and when I go to use it the timer start/stop button is not working. I choose the activity profile I want to use and when I press the start timer button nothing happens. When I begin riding the screen keeps flashing the start timer button, but when I press it still nothing happens. The unit is pretty much useless at this point. I upgraded to software version 3.0 before ever using it so I don't know if it is just a 3.0 problem. Anyone having a similar problem or know of a solution? I tried a factory reset, but that didn't work.