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Edge 540 force restart during activity

Hello,

I was on a 2+ hour ride today and all of a sudden my edge 540 decided to crash and reboot itself after around 25 minutes. It returned to the activity in pause but missed a chunk of data and took a while to reconnect to my power meter pedals. The same thing happened around 3-4 more times which was pretty frustrating. Any idea what could be going on?

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mf9point8 2 months ago +1

I am experiencing the same issue. I am on an Edge 540 running 28.20.
i just posted a thread with specifics but its being reviewed for spam, which is hilarious. I had the Ciq trailforks app installed and…

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0 1133374 2 months ago in reply to Smthers

After clearing the device memory (it only had about 500 MB left) and updating the firmware, the freezes became much less frequent, but they still haven’t gone away. There’s about a 90% chance of a one-minute freeze when a hazard notification appears (for example, a pothole) if I vote on whether the hazard is currently present.

0 5413440 2 months ago

I experienced the same today on a 350km ride with my Edge 1050. It froze about 5-6 times and i had to reboot. Towards the end of the ride it didn’t freeze up anymore but it rebooted a few times on its own. No data was deleted and everytime it started up the activity was merely stopped and i could start it up again.

Just before the ride it updated the firmware, that could the issue.

0 Tom62+ 2 months ago

SW 33.20 still happening, very frustrating

0 1133374 2 months ago in reply to Tom62+

Same. I tried all actions, but freeze continued

0 Smthers 2 months ago

Updated to firmware version 28.33, did a soft reset, and went for 30 mile road bike ride (power meter and HR monitor connected) and had no issues. Noticed it update to 28.34 after the ride synced - so did another soft reset. Fingers crossed - although admittedly only one datapoint. (Edit: also deleted temporary files using option on unit)