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New Edge 530 SW 9.50 Sensor Drop that I didn't had with Edge 130

Hello,

Bought a new 530 that came with SW 9.40 and after started and connected to Garmin Connect it automatically upgraded to SW 9.50.

I can see a lot of drops for the Garmin HR sensor in the Heart Rate Graphic and even more in the Respiration Rate Graphic. Some times I got a alert that the HRM was doping. 

It was worst with MTB then in the Road bike or the trainner

MTB -> Phone Connected + Garmin HRM DUAL, I was mainly in the Map Screen  

Road -> Phone Connected + Garmin HRM DUAL + Stages left crank power meter and cadence + Varia 515 + Live Track ON + Navigating doing a saved course but always in the "Sensor" Screen

Trainer -> Garmin HRM DUAL + TACX VORTEX + old ANT Speed and Cadence Garmin sensor

I didn't had this drop problems with a Edge 130 using the same sensors in any of the riding/training scenarios.

For what I've learn browsing this forum, this is a SW problem (I hope).

What is the best SW version to be on that doesn't have this issues? 9.10? where can I get it?

Please, guys from Garmin can you tell us if you know of this problem and if a solution is coming?

Thank you. 

  • One ride done - no issue. I'll see how it does tomorrow.

  • Olá,

    After sending the ANT+ Log to Garmin, Garmin as sent me a reply, saying that they are "currently working with the chip maker to resolve this issue".

    Hope they solve it and if they solve this for the 530, will probably solve also for the 830 and 1030, since it seems they share the same chipset.

    Any way the 9.73, for sure will not have the solution found in 9.50. Disappointed

    Wave Wave Garmin engineers, we are counting on you to solve this problem. 

  • Hello, Former Member any news after the analyzing the my ANT+ log?

    Best regards