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No map on new unit

I recently purchased an Edge 530. Everything seems to work just fine except when I view the map. The map shows my path as expected, but that's all it shows. Everything else is just white. No roads, parks, terrain or anything else. Just white.

I see a lot of similar questions to this (although very few answers) and saw the suggestion to update the firmware. But after upgrading to 9.29 Beta, the maps look exactly the same.

Is there any way to show a map on the unit?