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All my activities are gone!

MalcolmSu
over 2 years ago

After each cycle, I normally take a copy of the .fit file and store it alongside any other files from my ride like videos, pics, etc.  To do that I plug the Edge 530 into my PC and manually copy the file using Windows Explorer.

Today when I opened up the Edge the only file present was today's!  I would normally have over two years of files there!  What could have happened?

They are still showing in my account on connect.garmin.com. Why would they physically disappear from my device? There is still plenty of storage space.

Malcolm

  • 0 over 2 years ago

    This seems to tie in with what happened to me yesterday. I started a thread:- "

    Problem with new version of Garmin Express!!!!

    But no response yet. Whether the fault lies with Garmin Express, or Garmin Connect or elsewhere, I do not know. But at least I am not alone now and there may be an issue.

  • 0 over 2 years ago

    Hi, 

    I encountered similar problem after updated the new version of Garmin Express!... need help! thanks. Relieved

  • 0 over 2 years ago

    I read elsewhere that this is possibly due to an indexing (not storage) limitation?  The other post suggested there was an index limit of 200 activities.  I've just exported mine from Connect and there were 361. Also doesn't explain why today's activity was the only one in the folder when I opened up Explorer, *copied* it over and now it too is no longer there. I have a completely empty Activity folder now.

  • 0 over 2 years ago in reply to leginswal

    Very strange. I'll be very disappointed if these are gone for good. What devices are you using @leginswal & @kahkah?

  • 0 over 2 years ago in reply to MalcolmSu

    I doubt that this is the case... I rode today and when I check the Activities in the Edge 530, the record was there (only one record as al history were gone)... and when I connect the gadget to Garmin Express, after auto sync, today's record is gone too!.... so, it is totally empty in the Activities folder of the gadget now! disappointing indeed!

  • 0 over 2 years ago in reply to MalcolmSu

    Also just found this that suggests the 530 activity limit is 200 hours.  Adding up my activities they total 657 hours.  I haven't experienced losing them all before so it's not as though it recycles every 200 hours...

  • 0 over 2 years ago in reply to kahkah

    Thanks for that. Then as with  @leginswal I will not be using Garmin Express again anytime soon!

  • 0 over 2 years ago

    So I did a scan of the 530 storage and my activities are still there. Albeit deleted.  There are only 181 going back to 23 Oct 2020 whereas Connect goes back to July 2020 (which got me thinking - I don't think I did 180 rides between July and Oct - I think Connect is double counting!  For further investigation)

    So I think I will restore these and back them up and not use Express again until it's established what is happening.

  • 0 over 2 years ago in reply to MalcolmSu

    I'm using Edge 530

  • 0 over 2 years ago in reply to kahkah

    There is now a new update of Garmin Express : 7.13.2.0!   I wonder if that will solve this problem!