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GPS VERSION 0.00 EPO MISSING.

Hi guys, I have a garmin edge 530, everything was normal, it went into factory mode when uploading the workout, and now it doesn't update the gps firmware and hangs at 11%. Also, it doesn't find the sensors, it doesn't update the clock. I noticed that the GPS version is 0.00 and the EPO is missing. Does anyone know how to solve it? Is it a software or hardware problem? Version 9.10 currently