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Edge 530 Start on "Factory Test Mode" : Does anyone knows a go around to this problem ?

Since 3 weeks ago without anui warning my UNiT Starts in "Factory Test Mode" .

Bought the device "on -line" (my error) and support is Zero. I being ask for ANY information for the last 3 weeks ...NOTHING.

Just need to know if the system is dead and OVER or if it can be reseted!

Appreciate any replay

TIA

  • Turn off the unit and make sure no buttons are stuck down and restart.

    From the manual:

    Resetting the Device

    If the device stops responding, you may need to reset it. This does not erase any of your data or settings. Hold for 10 seconds.
    The device resets and turns on.

    Restoring the Default Settings

    You can restore the default configuration settings and activity profiles. This will not remove your history or activity data, such as rides, workouts, and courses.

    Select Menu > Settings > System > Device Reset > Reset Default Settings > OK.

    Clearing User Data and Settings

    You can clear all user data and restore the device to its initial setup. This removes your history and data, such as rides, workouts, and courses, and resets the device settings and activity profiles. This will not remove any files you added to the device from your computer.

    Select Menu > Settings > System > Device Reset > Delete Data and Reset Settings > OK.

  • Many thanks ... but nothing saves it. It all started with a automatic  firmware update to 9.10 ... 

    very disappointed with support!