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FW 6.20 and Lock Ups

Johneed
over 4 years ago

This firmware continues to lock up during rides. Happened again today for 4th consecutive ride. Have to hold the sleep button until it reboots then it picks the ride back up again and stays good. I sync with vector 3 and radar (which btw still gives random erroneous disconnected messages) . I have reported before but no Garmin support coming in. Is there an error log generated that I can send to garmin support. 

  • 0 over 4 years ago

    Same happened to my Edge 530, on my two rides today.

    Didn't happen before the last firmware update.

  • 0 over 4 years ago

    I have had devices freezes since the latest update as well. Thankfully, not during rides, but before or after.

    Frequent sensor pool disconnects continue to happen nearly every ride where all sensors (heart rate, power, Di2, radar and phone) disconnect and reconnect a minute or so later

  • 0 over 4 years ago

    Happened once to me too, but I've got the 530 only for a month, so I wasn't sure it was the firmware.

  • 0 over 4 years ago

    Same issue here, crashed/freezed mid ride. It started by losing heart rate connection, keys stopped working progressively, phone got disconnected and then it completed freezed. Had to stop the bike as I was trying to solve it while ridding, with cars passing by...not good. After forcing a restart, holding the power button, it started right were it was. Never happened on a previous FW.

  • 0 over 4 years ago

    Same thing happened here, sensors loosing connection, keys get unresponsive, device freezes.