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Strava Routes IQ error

Hello, since I started using my Edge 530 I have not been able to use Strava Routes, I have followed the step:

Connect IQ -> Strava Routes -> Open Connect IQ in the Smartphone -> Strava Sign In page Opens in the Connect IQ app in my Smartphone -> I introduce my data correctly -> App ask for authorization -> I authorize it -> A message appears in my smartphone: Sign in process completed. Go back to your garmin device -> In the Edge appears a little image where you can see the follwoing image:

Just to clarify: I have been able to connect the Connect IQ app to Strava using the same user and password I am using in is process.

Top Replies

kd2357 over 3 years ago +1 verified

The APP is deprecated from Strava!

see: support.strava.com/.../115000919304

What if I use the Strava Routes ConnectIQ app?

It is no longer supported and will be removed from the Garmin ConnectIQ app store…

All Replies

+1 aweatherall over 3 years ago

There is a new version of the app that fixes the issue. You will need to update the version on your Edge.

0 9823782 over 3 years ago in reply to aweatherall

The app is still not working for me. It loads on the Garmin and then makes me log in via the Garmin Connect app. Once I log in on the Garmin Connect app and authorize data sharing the 530 immediately says "Server not found" or something to that effect. Between this, most of my Strava routes not coming onto the Garmin, and the elevation data being completely messed up on the routes that did sync (not fixed even though I downloaded the latest beta) the Strava integration is just flat out broken. Hard to believe this is the best that can be done.

0 6882299 over 3 years ago in reply to 9823782

I had the same problem. What it fixed it for me, is to enable the "remember me" checkbox during the strava login in garmin connect.

0 7249184 over 3 years ago in reply to aweatherall

Hello! I tried for a week and then stopped and wrote here, turns out, I had have checked it there were any update for the app!

Now It is working fine.

Thant you all for your help.

+1 kd2357 over 3 years ago

The APP is deprecated from Strava!

see: support.strava.com/.../115000919304

What if I use the Strava Routes ConnectIQ app?

It is no longer supported and will be removed from the Garmin ConnectIQ app store.

0 aweatherall over 3 years ago in reply to kd2357

The app is owned and maintained by Garmin and is still being supported. A new build was posted on August 10th.

0 8669863 over 1 year ago

Same problem here, version 9.40

0 8669863 over 1 year ago

Same problem here, version 9.40

After 2 years from your post, same issue.

0 aweatherall over 1 year ago in reply to 8669863

The Strava route app is now discontinued and has been replaced by the Strava to Garmin Connect integration.

support.strava.com/.../115000919304--Syncing-Strava-Routes-to-your-Garmin-Device

0 8669863 over 1 year ago in reply to aweatherall

does not work. with the edge 130 no problem, with the new 530 I bought today, norhing.