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Random Reboots with firmware 5.50

Karlheinz
over 4 years ago

Since I installed 5.50 I am experiencing random reboots during a ride. Any body else? Or any idea how to fix it?

  • Former Member
    0 Former Member over 4 years ago

    i had this issue with v5.50 i called up customer service and they recommended to upload v5.51... thats said a month later and i still have random re starting issues mid ride...annoyingly at the top of a climb usually....the device is otherwise in excellent condition and only 3 months old... error logs submitted and fingers crossed now they sort this out...

  • Former Member
    0 Former Member over 4 years ago

    i had this issue (random reboots)with v5.50 i called up customer service / tech support and they recommended to upload v5.51... thats said a month later and i still have random re starting issues mid ride (most recently 13.8.20: distance 27.1km, 142m elevation, 59:50 ride duration)...annoyingly at the top of a climb usually....the device is otherwise in excellent condition and only 3 months old... error logs submitted and fingers crossed now they sort this out...

  • 0 over 4 years ago in reply to Former Member

    mines been perfect since factory reset and applying 5.50 firmware.   NOt a single lock up and lots of 100k + rides.

  • Former Member
    0 Former Member over 4 years ago in reply to xbigfootx

    did you have this issue then did you do a factory reset and update to 5.50? or did you go to 5.10 as per above?

  • 0 over 4 years ago in reply to Garmin-Matthew

    Hi Matthew, I just installed version 6.0 and have the same issue! THis is SO FRUSTRATING!!!!!!