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Failure to Sync from Garmin Device Edge 530 to Garmin Connect

Former Member
Former Member

Hi Admin (Garmin),

I am writing to report and ask advice on how can I retrieve to see my activity in my device (which recorded on Garmin Edge 530), but after syncing it doesn't showed on Garmin connect or express. Also, before it was sync directly to Strava.

I'm wondering my other rides or records were sometimes synced and go straight post on Strava.

Very much appreciated your support. Please reply on my concern.

Thank you.