I have just received a refaricated edge 530 after my other one was broken.
Now when try to update the maps I receive error all the time.
When I start the Edge I receive this "Can't Authenticate Maps".
I have tried to follow this instruction but receive the error in Garmin express.
https://support.garmin.com/sv-SE/?faq=lp6fMk4iHI3APTGf0rpbVA
I have also reseted the edge to factory but without any luck.
The express log files don´t give me anything (see express log below).
The suggested update is 2018.20 (Europe)
Anyone with any recommendations?
2020-04-05 10:58:22.5838 | 7 | I | Nuvi500 rule does not apply. Device does not contain a Nuvi 500 hybrid map
2020-04-05 10:58:22.5838 | 7 | I | ParentRegion rule does not apply. MapContent is not a sub-region.
2020-04-05 10:58:22.5987 | 7 | I | IrrelevantAdditions rule does not apply. IrrelevantAdditions rule only applies to installs of the recommended map.
2020-04-05 10:58:22.5987 | 7 | I | GMap3D rule does not apply. Device does not support 3D maps.
2020-04-05 10:58:22.5987 | 7 | W | UpdateMapOperation_Map.CYCLEMAPEU.2018.20_3999100363 No maps were recommended. Defaulting to first.
2020-04-05 10:58:23.6186 | 7 | D | Setting sleep prevention mode to OFF.
2020-04-05 10:58:23.6186 | 7 | W | Exception in operation Garmin.Omt.Service.Operation.Map.UpdateMapOperation.
Garmin.Omt.Service.Operation.Map.InvalidMapInstallException: Could not determine where to install the map.
at Garmin.Omt.Service.Operation.Map.Projector.ProjectMap(IDeviceMapUpdate update, IDetailedDevice device, IDeviceIO deviceIO, IMapContent content, IEnumerable`1 softwareReinstalls)
at Garmin.Omt.Service.Operation.Map.Projector.<>c__DisplayClass1_0.<ProjectMapAsync>b__0()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Garmin.Omt.Service.Operation.Map.UpdateMapOperation.<UpdateMapAsync>d__30.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Garmin.Omt.Service.Operation.Map.UpdateMapOperation.<RunAsync>d__27.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Garmin.Omt.Service.Operation.OperationBase`1.<<StartAsync>b__20_0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Garmin.Omt.Service.Operation.OperationCore`1.<WhenReleasedAsync>d__23.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Garmin.Omt.Service.Operation.OperationQueue.<>c__DisplayClass4_0.<<Enqueue>b__0>d.MoveNext() at Garmin.Omt.Service.Operation.Map.Projector.ProjectMap(IDeviceMapUpdate update, IDetailedDevice device, IDeviceIO deviceIO, IMapContent content, IEnumerable`1 softwareReinstalls)
at Garmin.Omt.Service.Operation.Map.Projector.<>c__DisplayClass1_0.<ProjectMapAsync>b__0()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Garmin.Omt.Service.Operation.Map.UpdateMapOperation.<UpdateMapAsync>d__30.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Garmin.Omt.Service.Operation.Map.UpdateMapOperation.<RunAsync>d__27.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Garmin.Omt.Service.Operation.OperationBase`1.<<StartAsync>b__20_0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Garmin.Omt.Service.Operation.OperationCore`1.<WhenReleasedAsync>d__23.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Garmin.Omt.Service.Operation.OperationQueue.<>c__DisplayClass4_0.<<Enqueue>b__0>d.MoveNext()
2020-04-05 10:58:23.6266 | 7 | I | Removing operation Garmin.Omt.Service.Operation.Map.UpdateMapOperation from queue.