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IQ authorization error

Just installed Strava Routes IQ

Edge 530 SW 5.20

Went to head unit to activate, I was redirected to iPhone Garmin Connect to “authorize IQ routes to export data to connect to Strava”

I’ve got this message:

There was a problem getting you signed in.

I have RETRY or CANCEL as options.

all softwares up to date, all deleted and reinstalled after proper reboot.

Any ideas?

Thanks in advance

Top Replies

tttedp over 5 years ago +1

+ another one. If you read the reviews in the Connect IQ store in the past week, almost all the apps are getting 1 star reviews for authentication issues. Seems to be common across all which makes me think…
LacKona over 5 years ago +1 verified

It seems to be fixed on my 830! Well done Garmin for sorting this out quickly

All Replies

0 Former Member over 5 years ago in reply to LacKona

Is there an update to do? Still not working on my side

0 Former Member over 5 years ago

I just received a follow up from Garmin and they did an update with the garmin connect app, you should look to see if you have the 4.29.1 version and try again. It works on my side! Great service!

0 danpinho over 5 years ago

Fixed! Thanks Garmin.