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Edge 530 and Pixel 3 XL connectivity problems

I have had an Edge 530 for about a month now and continue to have terrible, persistent problems with Bluetooth connectivity to my Pixel 3 XL. The behavior I experience is that it connects and disconnects every few minutes on a ride. Even if I make the effort before a ride to reboot the phone, reboot the Garmin, open Connect, and make sure the phone connects to the Garmin, it will still drop the connection within 10 minutes of riding.

This means I (1) get interrupted by notifications on the Garmin telling me the phone connected / disconnected, (2) only receive message notifications intermittently, and most crucially, (3) I frequently have problems with data fields from ConnectIQ apps (such as Xert).

The Pixel 3XL is a flagship phone, both devices are less than a year old, and I have updated to latest firmware on both, so I have no idea why this would be the case.

Is this a common issue? I upgraded to the 530 specifically for ConnectIQ. Thanks.

Top Replies

thomas_nors over 5 years ago +1

note - new update for pixel phones which includes "fix for bluetooth connection to some fitness trackers" i did update yesterday and my edge connected instantly this morning when i went for a ride. i would…

All Replies

0 caverunner17 over 5 years ago

No issues with my Pixel 3a and the 530. Have you tried removing and re-pairing the edge unit?

0 robenroute over 5 years ago in reply to caverunner17

Yes, I've removed and re-paired, as this was recommended in the notes for the 3.5 Garmin firmware update (notes here)

0 thomas_nors over 5 years ago

I have this combo and have no problems. Have you tried uninstalling Garmin connect in the phone and reinstalling

0 9559612 over 5 years ago

Yes I have similar issues with my 530 and Google Pixel 4. After a ride it never uploads to my strava account unless I plug it into a laptop. I continuously delete the apps, reload etc etc and it will occasionally work and then stops again. It always shows as being connected by Bluetooth but they just don't talk to each other.

0 tapuzzo over 5 years ago

I have very similar issues with my Edge 530 running all versions of the software since I bought it (5, 5.10, 5.24 beta, 5.25 beta) and my Pixel XL running Android 10 December.

I also have a Garmin Fenix 6X Pro and that has been rock solid EXCEPT when also using the Edge 530 in which case sometimes the Fenix will disconnect and not re-connect automatically, or will also cycle between connected and disconnected as described.

0 thomas_nors over 5 years ago

Yes this combination now also sucks for me it was great until I had to reset Garmin after charging freeze up. Saying that I think it must be the phone as it will connect fine after restarting the phone and not touching the Garmin. Very frustrating makes safety features useless

0 tapuzzo over 5 years ago in reply to thomas_nors

I've just started putting my watch in airplane mode when using the Edge, but then I can't use it for music. This helps a bit but the Edge connection to the phone is still very flaky

0 thomas_nors over 5 years ago in reply to tapuzzo

I have vivoactive 3 connected all the time and that works flawlessly. So it's very confusing

0 thomas_nors over 5 years ago

note - new update for pixel phones which includes "fix for bluetooth connection to some fitness trackers" i did update yesterday and my edge connected instantly this morning when i went for a ride. i would be interested to see if others have had the same change and if it is indeed a fix.

0 9559612 over 5 years ago in reply to thomas_nors

Yeh mine seems to be connecting OK now with my Garmin Edge 530. At last!!!