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Quality Control

Former Member
Former Member

Anyone who's arguing that you shouldn't expect electronics to be problem free should have their head examined.  The issue with Garmin has been supply-chain and quality control for years.  It's gotten worse over the last few years.  Wonky hardware (buttons).  Wonky software (everything).

If you expect that their products should be wonky from the beginning then you get what you deserve.  I've been a senior exec in Silicon Valley for years and we didn't expect to have crap going out the door to our customers and then wait for RMA's to roll in!

I'm a pilot and do you really think I expect Garmin's navigation products for flying to be as wonky as their bike products??!!  If so, I'd be found crashed someplace!

Gary

  • 0

    I'm with you -- I could understand a few hardware QA things out of the gate, but the software instabilities I've read about just don't make sense. You'd think simple testing would come up with a few of these errors. 

  • Former Member
    0 Former Member

    I think garmin subs the software out to maybe one person or a very smallish team - it's probably an external company contracted to write the software - and this person is also responsible for the GPS softwares for magellan, Mio, Wahoo and others. He's a specialist - and so he'll cut the code the best he can and send it to garmin. Any work in the bugs/improvements between iterations. Garmin doesn't have a software team like microsoft or Adobe.

  • Former Member
    0 Former Member in reply to Former Member

    In the Roam youtube demos i can see the Roam does a better re-routing than the garmin - it quickly produces a reroute rather than just tell you to do a u turn. And also the new reroute is colored blue to differentiate from the original route - something really useful here.

  • +1

    The Garmin Forums are for resolving individual issues and the details that surround these issues. At this time I will be closing this thread. Thank you all for your feedback.