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Edge 530 crashes on ClimbPro

Hello,

on my recent trip my Edge 530 crashed (1 freeze forcing turn off , 2 automatic restarts with partial loss of data) at time of the ClimbPro sections.

I had two climbs on a long tour and I had Elevation Screen turned off but ClimbPro activated (as I find the normal elevation screen useless). Some users hinted that this may be the reason. If it is - still seems a bug to me as a devcie should never crash/restart based on settings in the menues.

After the second climb was over the unit worked almowst flawless but I somehow lost confidence.

The almost is related to the fact that the remaining ascent and remaining ascent until next waypoint data fields showed very incorrect data until I stopped the track navigation.

Are those know bugs and will it be fixed?

Michael

  • In the current build (3.20) the ClimbPro page replaces the elevation page. I can see not having that page enabled might cause issues. I spoke with Garmin about this behavior and the good news is that they told me the next release will add the ClimbPro page as new page rather than replacing the elevation page. 

    If you have the err_log.txt file from the Garmin\Debugging folder could you post it, as that will allow Garmin to confirm the cause of the crash.

    Not sure about your second issue. It may be due to the crash.

    Try enabling the elevation page and ride another course with climbs and see how things work.

  • I had exactly the same problem with my 530 this weekend, have disabled climb pro now. Buggy crap as usual from Garmin.

  • Former Member
    0 Former Member in reply to aweatherall

    Is this a hardware or firmware thing? 

  • Any idea when this new release will be available?

  • Software issue. Not sure on the date. 

  • Thanks for the answer. Below the Err_Log2.txt from the Debugging/Saved that is from the same date so I assume its  the one from Crash day.

    And I had the elevation screen disabled but ClimbPro enabled..

    [
    {
    "unit_id":"3997362918",
    "product_name":"Edge 530",
    "software_part_number":"006-B3121-00",
    "ms_since_epoch":1560062164000,
    "system_version":"3.20",
    "build_type":"PRODUCTION",
    "backtrace":"
    Function Address: 0x60274444
       Call Address at Function: 0x602744B0
    
    Function Address: 0x60207AA2
       Call Address at Function: 0x60207B24
    
    Function Address: 0x6020072C
       Call Address at Function: 0x602008DA
    
    Function Address: 0x6022B888
       Call Address at Function: 0x6022B96C
    
    Function Address: 0x6021C914
       Call Address at Function: 0x6021D12A
    
    Function Address: 0x6043D8B4
       Call Address at Function: 0x6043D970
    
    Function Address: 0x605BFB48
       Call Address at Function: 0x605BFB52
    
    Function Address: 0x600D8628
       Call Address at Function: 0x600D88F6
    
    Function Address: 0x601F10FC
       Call Address at Function: 0x601F119E
    
    Function Address: 0x601F1BB4
       Call Address at Function: 0x601F1C44
    
    ",
    "error_cause":"RTL Trap",
    "proprietary_info":{
        "Commit ID":"0b8962616e3b807c13ef0e25b029fce552fb1642",
        "Time":"2019-6-9 8:36:4",
        "Project Specific":"2019-6-9 8:36:4",
        "CDP_LOG":"00E2211,600E2211,600E2211,605B095D,605B095D,605B095D,600E2211,60592331,600E2211,605B095D,605B095D,605B095D,605B095D,605B7B09,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,60591525,600E2211,605B095D,605B095D,605B095D,605B095D,600E2211,",
        "RTL Error Number":"6E5D8024",
        "Error Message":"D04B7430,00000000,61ED8A68,8015D867,61FC2EE4,61ED8A80,622C4C30,609411C4,622C507A,61EDC7A8,00000000,622C5040,00000039,61ED8A38,60274461,602744B0,A001003F",
        "Task Name":"CDP main",
        "Saved SP":"61ED8A38",
        "Saved LR":"60274461",
        "Saved PC":"602744B0",
        "R[0]":"D04B7430",
        "R[1]":"00000000",
        "R[2]":"61ED8A68",
        "R[3]":"8015D867",
        "R[4]":"61FC2EE4",
        "R[5]":"61ED8A80",
        "R[6]":"622C4C30",
        "R[7]":"609411C4",
        "R[8]":"622C507A",
        "R[9]":"61EDC7A8",
        "R[10]":"00000000",
        "R[11]":"622C5040",
        "R[12]":"00000039",
        "R[13]":"61ED8A38",
        "R[14]":"60274461",
        "R[15]":"602744B0",
        "cpsr":"A001003F"
        }
    
    },
    {
    "unit_id":"3997362918",
    "product_name":"Edge 530",
    "software_part_number":"006-B3121-00",
    "ms_since_epoch":1560068222000,
    "system_version":"3.20",
    "build_type":"PRODUCTION",
    "backtrace":"
    Function Address: 0x6043D8B4
       Call Address at Function: 0x6043D8E2
    
    Function Address: 0x602515CC
       Call Address at Function: 0x60251634
    
    Function Address: 0x605C0E74
       Call Address at Function: 0x605C0E98
    
    Function Address: 0x605C125C
       Call Address at Function: 0x605C1338
    
    Function Address: 0x6058FC14
       Call Address at Function: 0x6059079C
    
    Function Address: 0x601F10FC
       Call Address at Function: 0x601F1590
    
    Function Address: 0x601F1B24
       Call Address at Function: 0x601F1B90
    
    Function Address: 0x601F1BB4
       Call Address at Function: 0x601F1C44
    
    ",
    "error_cause":"RTL Trap",
    "proprietary_info":{
        "Commit ID":"0b8962616e3b807c13ef0e25b029fce552fb1642",
        "Time":"2019-6-9 10:17:2",
        "Project Specific":"2019-6-9 10:17:2",
        "CDP_LOG":"60593529,60591525,60593529,",
        "RTL Error Number":"6E5D8012",
        "Error Message":"61ED90B0,6222EE0C",
        "Task Name":"CDP main",
        "Saved SP":"61ED8BC8",
        "Saved LR":"6043D8E3",
        "Saved PC":"6043D8E3",
        "R[0]":"61ED90B0",
        "R[1]":"6222EE0C",
        "R[2]":"00000000",
        "R[3]":"00000000",
        "R[4]":"00000000",
        "R[5]":"00000000",
        "R[6]":"00000000",
        "R[7]":"00000000",
        "R[8]":"00000000",
        "R[9]":"00000000",
        "R[10]":"00000000",
        "R[11]":"00000000",
        "R[12]":"00000000",
        "R[13]":"00000000",
        "R[14]":"00000000",
        "R[15]":"00000000",
        "cpsr":"00000000"
        }
    
    },
    {
    "unit_id":"3997362918",
    "product_name":"Edge 530",
    "software_part_number":"006-B3121-00",
    "ms_since_epoch":1560068240000,
    "system_version":"3.20",
    "build_type":"PRODUCTION",
    "backtrace":"
    Function Address: 0x6043D8B4
       Call Address at Function: 0x6043D8E2
    
    Function Address: 0x602515CC
       Call Address at Function: 0x60251634
    
    Function Address: 0x605C0E74
       Call Address at Function: 0x605C0E98
    
    Function Address: 0x605C125C
       Call Address at Function: 0x605C1338
    
    Function Address: 0x6058FC14
       Call Address at Function: 0x6059079C
    
    Function Address: 0x601F10FC
       Call Address at Function: 0x601F1590
    
    Function Address: 0x601F1B24
       Call Address at Function: 0x601F1B90
    
    Function Address: 0x601F1BB4
       Call Address at Function: 0x601F1C44
    
    ",
    "error_cause":"RTL Trap",
    "proprietary_info":{
        "Commit ID":"0b8962616e3b807c13ef0e25b029fce552fb1642",
        "Time":"2019-6-9 10:17:20",
        "Project Specific":"2019-6-9 10:17:20",
        "CDP_LOG":"60593529,60591525,60593529,",
        "RTL Error Number":"6E5D8012",
        "Error Message":"61ED90B0,6222EE0C",
        "Task Name":"CDP main",
        "Saved SP":"61ED8BC8",
        "Saved LR":"6043D8E3",
        "Saved PC":"6043D8E3",
        "R[0]":"61ED90B0",
        "R[1]":"6222EE0C",
        "R[2]":"00000000",
        "R[3]":"00000000",
        "R[4]":"00000000",
        "R[5]":"00000000",
        "R[6]":"00000000",
        "R[7]":"00000000",
        "R[8]":"00000000",
        "R[9]":"00000000",
        "R[10]":"00000000",
        "R[11]":"00000000",
        "R[12]":"00000000",
        "R[13]":"00000000",
        "R[14]":"00000000",
        "R[15]":"00000000",
        "cpsr":"00000000"
        }
    
    },
    {
    "unit_id":"3997362918",
    "product_name":"Edge 530",
    "software_part_number":"006-B3121-00",
    "ms_since_epoch":1560070287000,
    "system_version":"3.20",
    "build_type":"PRODUCTION",
    "backtrace":"
    Function Address: 0x60274444
       Call Address at Function: 0x602744B0
    
    Function Address: 0x60207AA2
       Call Address at Function: 0x60207B24
    
    Function Address: 0x6020072C
       Call Address at Function: 0x602008DA
    
    Function Address: 0x6022B888
       Call Address at Function: 0x6022B96C
    
    Function Address: 0x6021C914
       Call Address at Function: 0x6021D12A
    
    Function Address: 0x605BFB48
       Call Address at Function: 0x605BFB52
    
    Function Address: 0x600D8628
       Call Address at Function: 0x600D88F6
    
    Function Address: 0x601F10FC
       Call Address at Function: 0x601F119E
    
    Function Address: 0x601F1BB4
       Call Address at Function: 0x601F1C44
    
    ",
    "error_cause":"RTL Trap",
    "proprietary_info":{
        "Commit ID":"0b8962616e3b807c13ef0e25b029fce552fb1642",
        "Time":"2019-6-9 10:51:27",
        "Project Specific":"2019-6-9 10:51:27",
        "CDP_LOG":"05B095D,605B095D,601E6FCD,605B095D,601E6FCD,600E2211,600DE2A9,600E2211,605542C9,600DE2A9,6057B4F9,601E5A5D,601E58ED,601EAA99,601EA965,600E2211,601E6FCD,605B095D,60592955,605B095D,605B7B09,605B095D,605B7B09,605B7B09,605B095D,605B7B09,605B7B09,605B095D,605B7B09,605B095D,601E6FCD,600E2211,605B095D,605B095D,605B095D,605B095D,605B7B09,605B095D,605B7B09,605B7B09,605B7B09,605B7B09,605B7B09,605B095D,601E6FCD,600E2211,605B095D,600E2211,601E6FCD,605B095D,601E6FCD,600DE2A9,601E6FCD,600E2211,601E6FCD,600E2211,",
        "RTL Error Number":"6E5D8024",
        "Error Message":"D045B920,00000000,61ED8A68,8015D867,61FC2EE4,61ED8A80,622C4C30,609411C4,622C507A,61EDC7A8,00000000,622C5040,00000039,61ED8A38,60274461,602744B0,A001003F",
        "Task Name":"CDP main",
        "Saved SP":"61ED8A38",
        "Saved LR":"60274461",
        "Saved PC":"602744B0",
        "R[0]":"D045B920",
        "R[1]":"00000000",
        "R[2]":"61ED8A68",
        "R[3]":"8015D867",
        "R[4]":"61FC2EE4",
        "R[5]":"61ED8A80",
        "R[6]":"622C4C30",
        "R[7]":"609411C4",
        "R[8]":"622C507A",
        "R[9]":"61EDC7A8",
        "R[10]":"00000000",
        "R[11]":"622C5040",
        "R[12]":"00000039",
        "R[13]":"61ED8A38",
        "R[14]":"60274461",
        "R[15]":"602744B0",
        "cpsr":"A001003F"
        }
    
    },
    {
    "unit_id":"3997362918",
    "product_name":"Edge 530",
    "software_part_number":"006-B3121-00",
    "ms_since_epoch":1560074284000,
    "system_version":"3.20",
    "build_type":"PRODUCTION",
    "backtrace":"
    Function Address: 0x60274444
       Call Address at Function: 0x602744B0
    
    Function Address: 0x60207AA2
       Call Address at Function: 0x60207B24
    
    Function Address: 0x6020072C
       Call Address at Function: 0x602008DA
    
    Function Address: 0x6022B888
       Call Address at Function: 0x6022B96C
    
    Function Address: 0x6021C914
       Call Address at Function: 0x6021D12A
    
    Function Address: 0x608DE330
       Call Address at Function: 0x608DE45C
    
    Function Address: 0x6057D588
       Call Address at Function: 0x6057D7E0
    
    Function Address: 0x6043D0FC
       Call Address at Function: 0x6043D158
    
    Function Address: 0x601F10FC
       Call Address at Function: 0x601F119E
    
    Function Address: 0x601F1BB4
       Call Address at Function: 0x601F1C44
    
    ",
    "error_cause":"RTL Trap",
    "proprietary_info":{
        "Commit ID":"0b8962616e3b807c13ef0e25b029fce552fb1642",
        "Time":"2019-6-9 11:58:4",
        "Project Specific":"2019-6-9 11:58:4",
        "CDP_LOG":"01E58ED,601E5A5D,6057B4F9,600DE2A9,600DE2A9,600DE2A9,605B095D,605B095D,605B095D,605B095D,600E2211,600DE2A9,601EA995,6055BD99,6055BD99,601EA995,600DE2A9,600E2211,600DE2A9,601EA995,6055BD99,6055BD99,601EA995,600DE2A9,600E2211,600DE2A9,601EA995,6055BD99,6055BD99,601EA995,600DE2A9,600E2211,601E6FCD,605B095D,601E6FCD,600DE2A9,601E6FCD,605B095D,601E6FCD,600E2211,605B095D,605B095D,605B095D,605B095D,601E6FCD,600E2211,601E6FCD,600E2211,605B095D,605B095D,605B095D,605B095D,601E6FCD,600E2211,600DE2A9,600E2211,",
        "RTL Error Number":"6E5D8024",
        "Error Message":"D0010A80,00000000,61ED8A68,8015D867,61FC2EE4,61ED8A80,622C4C30,609411C4,622C507A,61EDC7A8,00000000,622C5040,00000039,61ED8A38,60274461,602744B0,A000003F",
        "Task Name":"CDP main",
        "Saved SP":"61ED8A38",
        "Saved LR":"60274461",
        "Saved PC":"602744B0",
        "R[0]":"D0010A80",
        "R[1]":"00000000",
        "R[2]":"61ED8A68",
        "R[3]":"8015D867",
        "R[4]":"61FC2EE4",
        "R[5]":"61ED8A80",
        "R[6]":"622C4C30",
        "R[7]":"609411C4",
        "R[8]":"622C507A",
        "R[9]":"61EDC7A8",
        "R[10]":"00000000",
        "R[11]":"622C5040",
        "R[12]":"00000039",
        "R[13]":"61ED8A38",
        "R[14]":"60274461",
        "R[15]":"602744B0",
        "cpsr":"A000003F"
        }
    
    },
    {
    "unit_id":"3997362918",
    "product_name":"Edge 530",
    "software_part_number":"006-B3121-00",
    "ms_since_epoch":1560077757000,
    "system_version":"3.20",
    "build_type":"PRODUCTION",
    "backtrace":"
    Function Address: 0x60274444
       Call Address at Function: 0x602744B0
    
    Function Address: 0x60207AA2
       Call Address at Function: 0x60207B24
    
    Function Address: 0x6020072C
       Call Address at Function: 0x602008DA
    
    Function Address: 0x6022B888
       Call Address at Function: 0x6022B96C
    
    Function Address: 0x6021C914
       Call Address at Function: 0x6021D12A
    
    Function Address: 0x6043D73C
       Call Address at Function: 0x6043D74E
    
    Function Address: 0x6057DAA4
       Call Address at Function: 0x6057DF0E
    
    Function Address: 0x600D8628
       Call Address at Function: 0x600D88F6
    
    Function Address: 0x6057E904
       Call Address at Function: 0x6057EE32
    
    Function Address: 0x601F1BB4
       Call Address at Function: 0x601F1C44
    
    ",
    "error_cause":"RTL Trap",
    "proprietary_info":{
        "Commit ID":"0b8962616e3b807c13ef0e25b029fce552fb1642",
        "Time":"2019-6-9 12:55:57",
        "Project Specific":"2019-6-9 12:55:57",
        "CDP_LOG":"05B7B09,605B095D,605B7B09,605B095D,605B095D,605B095D,605B095D,605B095D,605B095D,600E2211,601E6FCD,605B095D,605B7B09,605B095D,605B7B09,60592331,605B7B09,605B095D,605B7B09,605B7B09,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,605B7B09,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,600E2211,605B095D,60591525,605B7B09,60591525,605B095D,600E2211,",
        "RTL Error Number":"6E5D8024",
        "Error Message":"D04B9548,00000000,61ED8A68,8015D867,61FC2EE4,61ED8A80,622C4C30,609411C4,622C507A,61EDC7A8,00000000,622C5040,00000039,61ED8A38,60274461,602744B0,A001003F",
        "Task Name":"CDP main",
        "Saved SP":"61ED8A38",
        "Saved LR":"60274461",
        "Saved PC":"602744B0",
        "R[0]":"D04B9548",
        "R[1]":"00000000",
        "R[2]":"61ED8A68",
        "R[3]":"8015D867",
        "R[4]":"61FC2EE4",
        "R[5]":"61ED8A80",
        "R[6]":"622C4C30",
        "R[7]":"609411C4",
        "R[8]":"622C507A",
        "R[9]":"61EDC7A8",
        "R[10]":"00000000",
        "R[11]":"622C5040",
        "R[12]":"00000039",
        "R[13]":"61ED8A38",
        "R[14]":"60274461",
        "R[15]":"602744B0",
        "cpsr":"A001003F"
        }
    
    }
    ]

  • My 530 also crashed during climb pro today.

    Error log:

    [
    {
    "unit_id":"3998138631",
    "product_name":"Edge 530",
    "software_part_number":"006-B3121-00",
    "ms_since_epoch":1560450649000,
    "system_version":"3.20",
    "build_type":"PRODUCTION",
    "backtrace":"
    Function Address: 0x60830872
       Call Address at Function: 0x608309BA
    
    Function Address: 0x601F7FF8
       Call Address at Function: 0x601F83AA
    
    Function Address: 0x601F8F78
       Call Address at Function: 0x601F8FA6
    
    Function Address: 0x6022BBA0
       Call Address at Function: 0x6022BC80
    
    Function Address: 0x605B6E88
       Call Address at Function: 0x605B75FE
    
    Function Address: 0x601F10FC
       Call Address at Function: 0x601F1590
    
    Function Address: 0x601F1B24
       Call Address at Function: 0x601F1B90
    
    Function Address: 0x601F1BB4
       Call Address at Function: 0x601F1C44
    
    ",
    "error_cause":"RTL Trap",
    "proprietary_info":{
        "Commit ID":"0b8962616e3b807c13ef0e25b029fce552fb1642",
        "Time":"2019-6-13 20:30:49",
        "Project Specific":"2019-6-13 20:30:49",
        "CDP_LOG":"057B4C9,604151DD,605B095D,605750C1,600E2211,605750C1,605B095D,605750C1,600E2211,605750C1,605B095D,605B7B09,605B095D,605B7B09,605B095D,605B7B09,605B095D,605B7B09,605B7B09,605B095D,605750C1,600E2211,605542C9,601E6FCD,605B095D,60572DFD,605B095D,605750C1,600E2211,605750C1,605B095D,605B7B09,605B095D,605B7B09,605B095D,605B7B09,6057E635,60572DFD,605B7B09,605B095D,6057E635,605B7B09,6057E635,605B095D,605B7B09,605B7B09,605B7B09,60559F51,60559F51,60591505,60591525,60559F51,605B7B09,60591515,605B7B09,605B095D,",
        "RTL Error Number":"6E5D8024",
        "Error Message":"D1426DE4,00000000,D1426DE4,D1426DE4,0000000D,00000000,D1426DF0,00000009,0000000D,0000000E,00000001,00000004,61ED8AD0,61ED88C0,601F7FB7,608309BA,0000003F",
        "Task Name":"CDP main",
        "Saved SP":"61ED88C0",
        "Saved LR":"601F7FB7",
        "Saved PC":"608309BA",
        "R[0]":"D1426DE4",
        "R[1]":"00000000",
        "R[2]":"D1426DE4",
        "R[3]":"D1426DE4",
        "R[4]":"0000000D",
        "R[5]":"00000000",
        "R[6]":"D1426DF0",
        "R[7]":"00000009",
        "R[8]":"0000000D",
        "R[9]":"0000000E",
        "R[10]":"00000001",
        "R[11]":"00000004",
        "R[12]":"61ED8AD0",
        "R[13]":"61ED88C0",
        "R[14]":"601F7FB7",
        "R[15]":"608309BA",
        "cpsr":"0000003F"
        }
    
    }
    ]