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Disable Incident Detection?

glennursino
over 5 years ago

Anyone figured out how to disable Incident detection and the annoying notification that its either enabled or disabled? Without a contact set in the app its always disabled and notifies every ride. With a contact set it always changes to enabled even after changing the setting to disabled it will revert to enabled after reboot etc.

Garmin if you actually read this forum please start to listen to requests. This is annoying to not have a simple option. On my edge 520 I had this go off repeatedly when riding a difficult MTB track. I hadn't crashed and the last thing I wanted to be doing when riding such a difficult trail was to take my hand of the bars to disable something I didn't want and riding with the alarm going off is not good for concentration not to mention the alert being sent to friends. It can't be hard to let me enable or disable this setting and not give me an distracting and annoying alert.

  • 0 over 5 years ago in reply to Garmin-Matthew

    If you are having difficulty pushing out a fix, could you at least make it easier to cancel the alarm?

    I currently have to press <up> <select> to choose Cancel, then <down> <select> to acknowledge. A simple <select> should be enough to cancel the alarm - especially if it's a false alert.

  • 0 over 4 years ago in reply to Garmin-Matthew

    A year on and I am still getting this - I disable it and it then gets re-enabled.  Any update:?

  • 0 over 4 years ago in reply to wforde

    Had this happen twice today on my Edge 530, for the first time since I got it two months ago. Fortunately was able to abort before giving my fiancée a heart attack, but totally agree with the poster who said it’s too complicated to abort the emergency signal. Really irritating to have to disable what SHOULD be a valuable feature because of this. And it seems like more than a year should be sufficient to have fixed this. This thing was an investment for me, so I’m pretty disappointed in Garmin over this, as well as the lack of ability to set an odometer value to keep track of miles on a bike that were put on it before using the Garmin. 

  • 0 over 3 years ago in reply to Garmin-Matthew

    , I have been forced to disable the incident notification feature. I have had countless "incidents" and ALL of them as false positives. The system is far too sensitive, the algorithm a brain-dead and the notification cancel process is painful and stressful to complete. The concept is marvelous, but the execution is pathetic. I hope you can fix this in the near future, but for now it's worthless.

  • 0 over 1 year ago

    You can remove the annoying "Incident detection disabled" message by turning off incident detection for ALL activities. At least this works for my Forerunner 245 Music. I have Incident detection disabled on my watch because I already have it enabled on my Garmin Edge 530. It was a pain to cancel false detections on two devices, especially when the watch buttons were locked (it doesn't tell you the keys are locked when counting down).

  • 0 over 1 year ago

    Garmin? Seriously? I'm an application programmer...this is a two-second fix. SO FIX IT. Do you need me to fly to Wichita and do it for you?