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USA/Canada Trailforks maps on European Garmin Edge 530?

I have received my (European) device with USA/Canada Trailforks maps, all the other OSM Garmin maps are European. How is this possible and what can I do?

0 glennursino over 5 years ago in reply to aweatherall

Australia. Happy to post the full email but the rest is just the normal email etiquette stuff. The response was from (I won't put the name);

Product Support Consultant

Garmin Australasia

0 sir_lambo over 5 years ago in reply to tke_

Hi,

has anybody in the meantime found a fix for this NO-Update of the Trailforks maps? I am still on 2018.20 and I can search Trailforks in the IQ apps and did not find any activate anywhere...

Thx

0 tke_ over 5 years ago in reply to glennursino

Still no updates to trailforks. I'm getting mad with this. Map activated, garmin mobile connected to trailforks account and still no updates. FW 3.5 updated and still no updates. There must be some bug on garmin backend system I assume. My garmin device xml is a bit upper on this topic

0 aweatherall over 5 years ago in reply to tke_

I spoke with Garmin today on this topic and they have identified the issue. I will let you know when I hear about a fix.

0 tke_ over 5 years ago in reply to aweatherall

Great! Thanks for the info!

0 aweatherall over 5 years ago in reply to tke_

It should now be fixed. Give it a try.

0 tke_ over 5 years ago in reply to aweatherall

At least not yet offering update

0 aweatherall over 5 years ago in reply to tke_

Garmin said they were going to push a fix to a server last night.

Is the trailforks map enabled on your unit as Garmin Express only offers updates to this map if it is unlocked?

0 sir_lambo over 5 years ago in reply to aweatherall

Please explain what unlocked means and how to check.

Map active?

Trailforks logon done and testet?

Anything else?

THX

0 aweatherall over 5 years ago in reply to sir_lambo

If you have logon in to Trailforks then it should be unlock. You can also look under Navigation, Map, Map information and it should show the trailforks map as enabled for an activity profile of ride type "Mountain".