I can't connect my new Edge 130 to my Windows 10 PC any more. It seemed to work OK when I first got the device recently, and then I put it away because of the lockdown. I never actually used it outside and it's still in new condition. I'm now trying to connect it to Garmin Express, and it refuses to be recognized.
When I connect the Edge using the USB cable, its screen shows the USB icon. Most of the time, it doesn't show up as a drive in Explorer. Occasionally, it shows as "USB Drive" and is assigned a driver letter, and sometimes the name in Explorer is "Garmin" or "Garmin 130 Edge" (only the third one is correct). In every case, when I click on the drive name in Explorer, then Explorer will just hang. Only once did it show me the Garmin folders inside, and then I could not browse them. It's quite random.
When I connect the device, I can hear the Windows sound of a new device being connected, and then a few seconds later, I hear it being disconnected, and then sometimes re-connected again. Obviously, since the device isn't even appearing as a drive, Express does not find it.
I've also tried rebooting the Edge and the PC several times without success.
I know that there are different USB cables - some for charging and some for data. I'm not sure I can find the original Garmin cable, but I've tried about a dozen different cables by now and none of them work. And they work with my other Edge 1000 device. So it's not the cable. And I've cleaned the contacts on the Edge (even though the device is new).
Is this simply a hardware failure? I can't contact Garmin now because they're closed over the weekend, and I'm not excited to get a refurbished replacement for my brand new device. And it's the first time I've heard of a USB failure like this.