Can't update or add any new TopoActive maps on a new Edge 1050

dleckenby

I just bought a new Edge 1050, did the basic setup, connected to WiFi, then went into the Map Manager and it suggested I apply some updates to the existing maps. The base map update worked fine, but then when I tried to update the "TopoActive Australia and New Zealand" map I ran into trouble. Here's what happens:

  1. The download starts and takes about 15 minutes to reach 95%
  2. Then the following popup message appears on the lower half of the screen: "Transfer in Progress. Waiting for the current Wi-Fi transfer to finish." I can still see the download progress behind this message stuck at "95% Est Time: 0:25" but nothing was downloading.
  3. After waiting for about 15 minutes with nothing changing I clicked the X to remove the popup message and then it revealed the "Install Update" button.
  4. I click this button and get prompted with: "Install Maps? This may take several minutes to complete. The device will not be usable during the update".
  5. I click the tick to confirm and it takes about 5 minutes before displaying the message "Map Update Failed - Error Code: 0"

This same sequence of events happens when I try to update any of the existing TopoActive maps, and also when I try to install a new TopoActive map.

I then switched to Garman Express on a Windows PC and tried to update the maps there. This also fails but in a different way:

  1. I select the device and it performs a sync
  2. I click on Manage Maps
  3. I select an existing map to update and click through the confirmation messages to begin the update
  4. A progress bar moves to 50% and then stops (always at 50%).
  5. The following message is displayed: "Some changes not applied" with a Retry or Close button.
  6. "Retry" instantly displays the same message, Close quits the update.

This same sequence happens for all TopoActive maps (updates and/or install).

I have tried the following with no success:

  1. All 3 reset options using the system menu
  2. Tried a different WiFi connection (mobile hotspot)
  3. Used Garmin Express to successfully update the same TopoActive map on my ForeRunner 970 which indicates the problem is not with the PC or Wifi connection.
  4. Tried deleting files from the 1050 in the following folders; Maps, SID, SQL internal & UpdateManager then reinstalling maps from scratch. The reinstall worked for the base map but not for any of the TopoActive maps. I had to recover the original maps from a backup I took before trying this.

So I am all out of ideas - any suggestions would be greatly appreciated.

  • 0

    In case anyone is interested I finally solved this...

    There was an update available for the European map which I had not attempted because it was so large (18Gb), but I decided I might as well give it a try as I had exhausted all other options. I started the update on the device and it took about 5 hours to download and this time did not stop at 95% like all the others, and the popup message did not appear. After the download I clicked the install button which took about a minute then displayed a success message. I was then able to do the update on the Aus & NZ map and also install a new map (Korea).

    It seems very odd to me that this update was preventing all the others, but that seems to have been the case.