I bought a new Garmin Edge 1050 on 15th November 2025. I got the dreaded screen freeze/ touch screen unresponsive etc when temps are cool, below 12 -14 degrees. I have the latest software.
Several rides since then, the same issues. Temps between 5 and 12 degrees. Problem improves later in morning when temp warms up a bit.
I am within the 30 day refund period.
I contacted Garmin Chat - they were of remarkably little help - saying they would "raise a case report and start the process". This might mean my faulty garmin gets beyond the 30 day refund window with no guarantee that Garmin would produce a solution. I have therefore decided to go back to the retailer and request a full refund.
I suspect this is a very widespread problem with the 1050 as at least one other member in my club has had the same issues. Because his was a warranty claim Garmin took the unit back and repaired it. I hope the repair lasts for him!
So beware of this problem and be prepared to return your Garmin 1050 if within 30 day refund period rather than asking Garmin for help.
I feel this is all extremely unsatisfactory and the Garmin 1050 is not fit for purpose if it cannot be guaranteed to work below 14 degrees C.
