1050 restarting on 11.24 software - temporary workaround?

fbruxel
3 months ago

I bought a 1050 when it first came out, and migrated my profiles and sensors from my 1040. I had random restarts most rides, although had a 7hr ride with zero restart during a half-Everest.

I decided to return it within the first month, and use a Karoo 3.

I now bought a new 1050 unit because I just got Garmin RS200 pedals, and wanted to use Cycling Dynamics:

- First ride: no problems

- Second ride: about 5-6 restarts, lost 7km of data all up.

- Third ride:  2 restarts... the first one came after 40km or so, when I stopped for about 5 minutes, got going again, it restarted straight away. I then hit pause and resume, and it worked fine until my next stop. As soon as I resumed again, it crashed within the same kind of 2-3 minutes of resuming the ride. 

Anyone else who gets these crashes notice them happening after stopping for a bit? Is it something to do with auto-pause perhaps?

I'm going to try to stick with it this time, so will get in touch with Garmin officially when they're open after the weekend - posting in case it helps someone troubleshoot their own errors. 

PS: Keeping the Karoo 3 also, but its evolution / famous fortnightly updates seem to have faded away into once every 2-3 months with almost no features added. It's missing Cycling Dynamics and a few other things for me that I just don't see happening: music controls, alarm, food / hydration reminders.

PPS: Someone on the ride today had the Wahoo Ace - it is HUGE! 

  • 0 3 months ago

    Ciao, anche a me si blocca lo schermo, una uscita va bene un'altra uscita si blocca, un casinò, con Auto Pause e sospensione automatica attive, o hai provato a disattivare sospensione automatica e sono 2 uscite che non si blocca, forse queste 2 funzioni vanno in conflitto 

  • 0 1 month ago

    I'm having the same crash issues since 2 weeks from now. So far never happened (it happened once with my former 840), but recently it keeps crashing, which is really annoying and disgusting.

    A last generation device with just a few months of usage and keeps having software errors.. I really hope they release a software update soon and fix all of that.

  • 0 1 month ago

    I have the same problem. It freezes and shuts down. I have to stop and restart the device. I did an hard reset but nothing changed

  • 0 1 month ago in reply to Toni Sauleda

    The same here. Every ride at least one restart during the ride. 

  • 0 1 month ago

    So, I got a reply from the support center (it's in Spanish), from all the points and files they say I should delete, I only found 2. I did it, and since then I did 4 rides and no issues. But as I said, it happened every once in a while, so I am still not convinced it will not do it again anymore... fingers crossed. If you guys wanna follow the steps and give your feedback after some rides... (perhaps you can use google translate):

    Siga los siguientes pasos:

    Con el fin de solventar su incidencia, pasamos a detallarle unas instrucciones precisas para solventar la anomalía que presenta actualmente su dispositivo Garmin.

    Primero de todo, extraiga la tarjeta de memoria (si la hubiera) y compruebe que no esté dañada conectándola independientemente al PC.

    Seguidamente, abra la memoria interna del dispositivo desde el PC, elimine cualquier archivo que detecte con la siguiente descripción: “ERR_" "TPT_BACK" o "GUPDATE”.

    A continuación, vacíe todo el contenido de las carpetas "Courses" y "Newfiles". ( Recuerde que es aconsejable cargar trayectos/rutas desde BaseCamp o Garmin Connect para  evitar posibles fallos en la unidad )

    Comentario de agente Garmin: En el caso de haber cargado previamente algún archivo en estas carpetas, elimine las apps que haya podido cargar desde la carpeta “APPS” con extensión “.PRG”, ".STR" o ".SET".
    Elimine también cualquier archivo (track/ruta/mapa) que se haya añadido al GPS o a la tarjeta, tenga en cuenta que las instalaciones de mapas ajenos a Garmin conllevan a la perdida de la garantía y al mal funcionamiento del mismo al haber sido manipulados para la instalación de los mismos.

    Si no existe ningún archivo con este nombre, acceda a la carpeta “RemoteSW” y observe que no existe ningún archivo con el nombre "GUPDATE”, si lo hubiera, elimínelo.

    Ahora simplemente desconecte su unidad del PC de manera segura, espere que reinicie y vuelva a conectarlo. Una vez conectado, abra el programa Garmin Express y siga los pasos que le indica el propio programa para comprobar que su unidad está completamente actualizada.