Edge is rebooting once during every ride

Beutelfuchs
1 month ago

It's on 10.19 since that FW was released. But the Edge 1050 is still rebooting often after the first 1..2h into every ride.
I am using various xert data fields.

Anyone has the same issue?

Garmin, are you aware of this? Working on a fix?

  • 0 1 month ago

    It seems like this issue is being discussed across multiple threads, so I’m sharing some important points here that may help. From my recent experiences, my Edge 1050 also tends to reboot when I’m following a route.

    To better understand and address this issue, it might help if everyone experiencing the problem provides the following information:

    1. Firmware version
    2. Data fields or Connect IQ apps installed
    3. How long into the ride the reboot occurs
    4. What specific functions or actions caused the reboot (e.g., route recalculation)
    5. Whether a device reset has been attempted and if it was effective
    6. If the device was sent to Garmin support and if the issue was resolved after the intervention

    Additionally, as Garmin had requested in other threads for earlier firmware versions:

    1. Do you consent to being emailed directly? (no need to post your email, Garmin can retrieve it from your account)
    2. Do you consent to allowing Garmin to view your Garmin Connect information?
    3. Provide dates of impacted rides.
    4. Provide a public link to the course file if a course was being ridden.

    Sharing this info in one place can hopefully push for a solution.