White screen in my Garmin Edge 1050 after the course map downloaded from my mobile with Komoot premium application

Hello,

I' ve got always a white screen on my Garmin 1050 just after the dowload of a course map from Komoot premium application installed on my mobile.

After switch off/on the Garmin handset, it is ok. Mean I can access to all Garmin functionality and then, to the course map I have loaded from the Komoot application installed in my Garmin Edge 1050

Thanks in advance for your support

0 Doug6ft3 2 months ago

Same here. Started 4 updates ago on 1040. When stuck on white screen, toggling Start/Stop physical button (bottom right) the screen returns, otherwise it just stays stuck on white.

0 TycOoN775 2 months ago

Same here with edge 840

0 TycOoN775 2 months ago in reply to TycOoN775

Is garmin going to do sth here?

0 9097685 2 months ago

Same here (1050 , basic Komoot)

0 5924047 1 month ago

This happens to me too (Edge 840). Incredibly annoying! The error has existed since the end of summer. And it's still not fixed!

0 5924047 1 month ago

This happens to me too. Incredibly annoying! The error has existed since the end of summer. And it's still not fixed!

0 Garmin-Clayton 13 days ago

All - thanks for your participation in the Garmin forums.

As the komoot Connect IQ app is developed and managed by komoot, please use the 'contact developer' option to submit feedback: Connect IQ komoot - hike, bike & run

If you can reproduce this type of freezing or blank screen error, a video displaying the issue would be very helpful. Reply here or let me know if you have any questions!