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Two system reboots on today's ride

Throx
9 months ago

Had my 1050 spontaneously reboot twice on my ride today.  First time when it was trying to recompute the route when it I went off course (bang, Garmin boot screen).  Recovered ride and could just press the start button to resume.  Second time was exactly the same as a 1040 (beta firmware) reboot I had on my previous ride, where I had manually rebooted the device mid-ride to reconnect some sensors. When I finished the ride, it briefly showed the summary page and then rebooted.  Ride saved with only the data up to the first reboot, except for the summary totals (distance, ascent, time, etc.).

The only ConnectIQ app I was running in common between the two devices was MyBikeRadar, which does write stuff to the .fit file on ride completion.  Issue there?  I've also taken a copy of the 1050's filesystem after the ride just in case there's some diagnostic stuff that could be interesting.

Running v9.11.  Do like the 1050 though!

  • 0 9 months ago

    Hi, during my 50 km outing (VTT) I had the same problem, 2 untimely restarts. Firmware 9.09.

  • 0 9 months ago

    Hi, during my 50 km outing (VTT) I had the same problem, 2 untimely restarts. Firmware 9.09.

  • 0 8 months ago

    Mine rebooted mid ride yesterday. I'm new and don't know about recovering an activity so my ride is in Strava as two activities. I hope this doesn't become a habit.

  • 0 8 months ago

    Mine rebooted yesterday while saving the ride. After booting again, the ride was saved and all good. Not an issue honestly. It should be fixed with a firmware update. Same thing happened with my 1040 which I got on initial release. After a couple of firmwares updates, it never rebooted again while riding. 

  • 0 8 months ago 
    Same here, pressed stop navigate during the ride.
Then it went to reboot
This happens twice with Firmware v.9.11 and Firmware Beta 10.03
  • +1 8 months ago

    For anyone experiencing this type of crash or reboot while running SW 9.11 only, please respond to this post with the below responses if you are willing to assist. 

    1. Do you consent to being emailed directly? (no need to post email, we can grab this from your account)
    2. Do you consent to allowing us to view your Garmin Connect information? 
    3. Provide dates of impacted rides. 
    4. Provide public link to course file if a course was being ridden. 
  • 0 8 months ago in reply to Garmin-Blake

    I am willing to being emailed directly.

    I consent to you viewing my Garmin Connect information.

    My impacted ride was on Monday, July 22.

    I was not using a course file.

  • 0 8 months ago in reply to Garmin-Blake
    1. Do you consent to being emailed directly? (no need to post email, we can grab this from your account): Yes, I do.
    2. Do you consent to allowing us to view your Garmin Connect information?: Yes, I do. 
    3. Provide dates of impacted rides. Monday July 22nd, 5:31 pm ride. 
    4. Provide public link to course file if a course was being ridden. No course file was used. 

    NOTE: This Garmin EDGE 1050 Unit is already on the way back to Garmin as I already got a replacement so you can inspect this unit physically. This particular unit was showing Yellow background on the maps even after reset.  

  • 0 8 months ago in reply to Garmin-Blake

    1. Yes, Garmin can contact me by email. 
    2. Yes, you can view the Garmin connect infos.

    3. The impacted ride started on 21.07. at 3:33 am. 
    4. Can send the file via email. 

  • 0 8 months ago in reply to Garmin-Blake
    1. I consent to being emailed directly.
    2. I consent to my Garmin Connect information being viewed.
    3. Impacted ride on Sunday July 21, 2024.
    4. Course being ridden: https://connect.garmin.com/modern/course/291815868.  Happy to send the exact .fit file from the device if required (or any other files from the device).  I've added a course point to the connect link to show where the 1050 crashed after attempting a reroute when I went straight on the bikeway rather than turning left.