Unable to install Wester Europe maps and can't get a Komoot route across to 1040 solar

Scoob198
10 days ago

Hi folks - I've connected my 1040 solar to my laptop for the first time in 7 months (haven't seen the usefulness up till now)

I only did it as the instructions in the manual say I have to send a route by 'sending the route to the device' after doing a power guide.    So in Komoot on my laptop I made sure the settings were correct (they were all ticked so that routes would automatically sync to Garmin - so all good)
In the list of courses I could see (initially before they vanished) I found my route, created the power plan and clicked send to device.   It then for some reason asked me to start a different app (Garmin express) which I allowed.

Now Garmin Express then said I needed to update some stuff.  Including maps.
End result - after restarting laptop and device multiple times, ticking only western Europe update, I just get told there's an error and the update (of maps) failed.
And I now can't see any of my Komoot or Strava routes inside Connect on the web (on laptop) anymore.

Do Garmin not handle routes and stuff well, or am I (more likely) being daft?
What's even more strange is that the various routes I've created in the last few months all show up on the Connect app on my iPhone, just not in the Connect website on Windows So all I want to do now is make sure I have a route to follow in a few hours time .... and I've spent 2 hours trying to make sure it'll work with a power guide.

Summary:
Updating Western Europe map fails every time
I can see my route on the iOS app, but not on Connect anymore which is just weird
I can't see the route on the 1040 Solar itself which is even more weird.     The list of routes I can see on Windows (Connect website), iOS app and device are all different

  • 0 10 days ago

    Update: I can see the power guide for the route on the device for the route I'm sync'ing, but not the route. The device (1040) even highlights it that while the power guide file exists, there is no route for it, and asks me if I want to delete the power guide.   

  • 0 10 days ago

    Garmin Express is only required for updating maps, not to sync routes. You can theoretically update maps just with the Edge, but it takes forever.

    When Connect on the Web asks to open Express, just ignore it and synchronize the Edge via Wifi or Bluetooth.

    If the route is displayed in Connect on iOS, open it there and choose "send to device" (the watch icon right of the route name).

  • 0 10 days ago in reply to andorsn

    Perfect. I honestly couldn’t remember. So I’ve abandoned the maps thing as it clearly doesn’t work and I have no time to fix it. 

    so -  the route - I have the route in connect in iOS. 
    under training and planning and then courses. 

    I have the wee watch with arrow symbol available. 
    I tap that. 
    I get the message I’m ready to roll (as attachment below) as soon as the device syncs. I’ve now done this four times. 

    each time I’ve clicked on the sync button back in the menus on the iOS app. Route never appears in the courses on the device. I’ve checked and rechecked that the sort order on the device is most recent first. 
    I’ve also done a search in the name as a triple check. I’ve done this after every sync. I’ve switched the 1040 off and on. 

    thisnis a bit depressing right now. Tech seems to have over complicated itself for was a simple task. I have a feeling I’m missing something. 

    I even duplicated the route in the connect iOS app, and made it public and starred it - so I could test whether that made a difference. It didn’t. Sadly. 

  • 0 10 days ago in reply to Scoob198

    Whoa … anyone know if this is true … you’re only allowed to ride 200 rides / activities and only store 100 routes on a device with Gb’s of storage - the manual says so —— but the device doesn’t say you’ve reached a limit or any such error …

    I am a bit stunned. 

  • 0 10 days ago in reply to Scoob198

    I mean … where do we put the other routes. And surely the sync process will just break the next time it sync’s. Oh my. 

  • 0 10 days ago in reply to Scoob198

    It’s true. Older activities are removed by Connect, so that this is not a problem in practice, except that having too many activities stored can slow down the device.

    When you reach the route limit, there is indeed no warning. The navigation menu has an option to delete all routes. 

  • 0 10 days ago in reply to andorsn

    Thanks. I’m looking in to deleting routes but it takes the device nearly a minute to delete each one. And I don’t know if that means I have to recreate all these routes again somewhere else. 

    Yikes. 

    this feels odd compared to my wahoo experience. Never occurred to me this would be a thing when I bought in to Garmin this year. All quite complicated and extremely slow to get anything done (in comparison) but I’d better stick with it 

  • 0 10 days ago in reply to andorsn
    andorsn said:
    When Connect on the Web asks to open Express, just ignore it and synchronize the Edge via Wifi or Bluetooth.

    Any chance you can help me understand how to do that. 
    I’m trying that just now and when I cancel the express thing express stays open with the device ‘not connected’. 
     And under how to sync onthe connection help info it says I must use express. 

  • 0 10 days ago in reply to Scoob198

    It works just like on a phone? Swipe left on the route name, then tap the bin icon to delete. Doesn’t take longer than 1 second per route. Alternatively, use the falafel menu, delete, select the courses and tap ok. 

  • 0 10 days ago in reply to andorsn

    I think there’s something wrong with my device. It’s has a gazillion GB’s free but everything I do takes forever. That’s what I’m doing. (swiping left one by one) but each one takes an age.