Elevation graph doesn't render in Connect Mobile on activities recorded with firmware 27.13

After recording my first ride with 27.13 I noticed that the elevation graph is empty in Garmin Connect Mobile (Android). The data is still there, and shown on press and drag. It's also visible on connect web.

This is only occuring on activities recorded on 27.13. Older activities and activities recorded on Fenix 7 Pro does not exhibit

this issue for me.

Top Replies

simondaw 5 days ago +2

There doesn't appear to be an issue with iOS, and given that Connect v.5.12.1 was released on May 6th - same day as 1040 v.27.13 - and the nature of the problem, I'd say it's quite a bit more likely to…

All Replies

0 Burasos 5 days ago

I have the same issue.

0 crispgarmin 5 days ago

Yes, can replicate on Android Garmin Connect (but never used before so couldn’t say when this started).

Once in landscape/full screen graph mode a pinch zoom in/out brings the green graph back but blank in default summary screen

0 simondaw 5 days ago

There doesn't appear to be an issue with iOS, and given that Connect v.5.12.1 was released on May 6th - same day as 1040 v.27.13 - and the nature of the problem, I'd say it's quite a bit more likely to be an issue with Connect, rather than the Edge (although the fact that the Fenix charts are rendered accurately certainly points towards the 1040, I have to say). Might be worth reporting on the Android Connect forum page, and one test would, of course, be to revert to 5.11.

0 Mnuk 1 day ago

It happened to me a few times too. It helped to manually shorten the start of the activity in Connect by just one second.