Strava have confirmed live segments can not be used while riding a course - is there a definitive Garmin position on what works and what doesn’t

Scoob198
1 month ago

Hey folks - got a reply from Strava today, as their site provides info that Garmin courses and segments don’t work together (their reply is quoted below)

For context - I’d asked them about live segments, after reading something on their website and asked them if this was a Strava or a Garmin thing (their response is below)

There are threads on this, in the forums here, and I’m trying to understand if there is a definitive guide on a way to use live segments while riding a ‘course’ (Garmin’s language for following a route)  

As Garmin’s are advertised as being live segment compatible I’m still (as a new user) trying to get my head round why Garmin have chosen to code this in a way that makes following a route (eg unfamiliar territory) and also timing ourselves on segments on the way, as mutually exclusive  

I’ve seen posts about people trying to use Strava routes, Garmin connect routes and Komit routes, and it feels like it would be useful to have a single deconomics guide on this (or is it simply “Garmin’s don’t do live segments in the way that I (or many others) would like“ (I’m also aware that segment within segment doesn’t work from another question)  
—-
“Thank you for reaching out to Strava support. At this time, Strava Live Segments cannot be used when following a course via your Garmin device.
This is currently a limitation on Garmin's end.”
 

  • 0 1 month ago

    What I can say… Garmin is not delivering here (similarly to other areas). I don’t see any technical reason why my stared segments wouldn’t pop up while riding a Course. It can detect a climb (even without a Course !).

    ”Garmin supports Strava Segments” is one fat lie, sorry…

  • 0 1 month ago in reply to JaHa.WAW.PL

    Yeah - it’s a shame. I’ve swapped back to a Wahoo … lesson learned on buying stuff without thinking about stuff like this. Never occurred to me that the software side was like this. Seems a bit strange. 

  • 0 1 month ago in reply to Scoob198

    So Strava segments will work if you create and use a Strava course and that course is then synced to Garmin Connect.

    The Strava course creation process matches your starred segments and will embedded them in the course they send to Garmin Connect. When the course is executed it will run those embedded segments.

  • 0 28 days ago

    Create a route on strava.

    Star to sync to garmin connect

    Reopen the course on strava en edit it, and save it again

    Now segment work on garmin following a course

    You welcome

    It cost me month of research to find a fix to this.

    You can do a test: 

    1 Create a route with a starred segment in it on strava

    2 Sync and open the route on your 1040. As you ca  see no segment..

    3 Edit the route on strava (no need to change anything only click edit and save it again) 

    4 sync again the 1040

    5 start again the same route and now the segment are there.

    No idea why or how but it work.

    I'm worried to share the way to solve it because probably they gonna ruin also this solution and change something and break again everything but I don't want other like me search the Internet for month and month to find the solution.

  • 0 23 days ago

    i would like it if i could turn the segment tones off

  • 0 23 days ago in reply to Friz1983

    Still couldn't get it to work. Was away for a week in Calpe, read that editing, starring unstaring would get it to work. I managed to get routes to show segments when viewed in Garmin Connect app and showed on 1040 on map. But still didn't pop up when navigating. 

    I'll try again with a little local loop to see if it works but was super annoying while away on unfamiliar roads. Navigate to Coll de Rates but don't have starred segment pop up.

  • 0 23 days ago in reply to Friz1983

    Oh and as a side note, Segment Explore widget just permanently says sign in to Strava. Yet live segments via Training show all my segments??

  • 0 23 days ago in reply to Friz1983

    I can get the segments to show on Garmin Connect app by using your method, but they still don't show when navigating??

  • 0 8 days ago

    This is probably my biggest issue with my Garmin 830. Coming from Wahoo and primarily using Ride with GPS to create and organize my routes it’s pretty unfortunate I need to recreate the route in Strava for it to display a live segment.

    I’ve also run into issues where if the segment veers off the route slightly, like onto a nearby trail, Strava won’t recognize the segment in the route and not display it on the Garmin.

    This all just feels like a big miss from Garmin to not enhance this feature to not rely on the segment being in the route and just handle them as if it was a free ride.

  • 0 3 days ago

    The thing is, you need to star and sync the segment before you even think about creating the route you want to use for navigation. Otherwise it won’t show up while navigating along the route.

    Thus, my procedure when going to new places, but also wanting to get live segments, is thus rather complicated:

    1. Create/plan the route in Strava. I don’t bother to star or sync this preliminary route.

    2. Ensure I don’t have 100 favorite/starred segments in Strava.

    3. Figure out which segments (along the planned route) are most interesting. Star them, and sync. To be absolutely certain that the segments are on the device, I sometimes even connect to the computer and look into the Segments folder…

    4. Re-create the route from scratch. Ensure it does not have the same name as the first preliminary route. Star and sync the route. Importantly, do not use the «Duplicate» function (that does not work, even if the segments are on the device and work outside of navigation). 

    The last point here was probably the most surprising one to new users, at least that’s what made it so hard to find the right procedure since it feels very natural to make a duplicate to save time when recreating the route.