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not uploading 1040 solar

Complete ride, save ride, phone connected by bluetooth and synching and nothing. the synch used to be instant but ever since the last couple of updates (connect app for 1040 also now in some asian language) I now need to turn off the 1040, restart it and in anything for minutes to hours the ride updates to the connect app.

No help from Gramin support. Have contact them a couple of times on both the language and update problem!

Just update connect app and restarted the phone, still in asian and not loading ride!