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Having problem communicating with our servers Edge 1040 International version.

I'm staying in APAC and i just bought a new Garmin Edge 1040 International version.

When i connect to Garmin Express i got this error that Having problem communicating with our servers.

Previously I'm using Edge 1030+ APAC version without any issue, same my Fenix 6X APAC version also no issue, Just this new Edge 1040.

0 9261750 over 1 year ago

You need to have an internal Garmin account.
in the setting you need to select the according AD region for your internal account
Possible you need a VPN connection, depending in which country you are

0 Raymond.Ng over 1 year ago in reply to 9261750

Thanks for the info, I’ve tested change region and using VPN also not working. That’s why it cause me a panic. But yesterday evening it suddenly works. After nearly a week of trying, yesterday evening suddenly it sync and finally I manage to uninstall all the euro maps and install APAC maps onto the unit. So mostly there’s a server hiccup.