Hey all,
For starters, I'm on an Edge 1040 Solar running FW 20.19. I finished a long ride today and upon finishing it and saving, it did not seem to transfer to Garmin Connect or my phone. Garmin Connect looked like it kept trying to sync but then would fail. The Edge showed as being actively connected to my phone the whole time, though the sync would only last a second or two then stop. I went into Settings on the Edge and to WifiSync and upon trying to sync there, it kept saying Failed. I eventually rebooted my phone and the Edge 1040 and upon doing so, the sync succeeded, however there was no GPS information for the ride in Garmin Connect. As well, this did not sync the ride to Strava.
I plugged my 1040 into my computer and checked the Garmin\Activities folder and today's fit file was only 7kb. It should have likely been 700+kb as the ride was almost 100km. The history on the 1040 shows the map and data, however I'm guessing that's summary data and not the same as the regular fit file.
I tried a data recovery app and unfortunately was unable to recover any data which is pretty upsetting. This is the first time I've ever experienced this type of issue with a Garmin Edge device in 3+ years. Wondering if anyone else has ever experienced anything similar to this?
I also did a 50km ride a few days ago which didn't automatically sync to Garmin Connect and I had to keep disconnecting the Edge and reconnecting and trying the sync a few times, though that sync eventually worked correctly.
Thanks for any guidance!
