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Power/Cadence Issues

Just purchased a Garmin 1040 (non-solar) and cannot get the power/cadence sensor to record. I have unpaired every device, reapplied/paired, made sure all are up-to-date, etc... When I pair again, i get a message that it is connected, but it only reads 0 for both cadence and power for a few minutes then turns to dashes. Dura-ace power cranks w/cadence (non-Di2). Any ideas or suggestions? Originally used a Garmin 530