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Device Hung/Frozen in Standby

Lately I have notice the device has been Hung/Frozen when in standby mode.

After use I always soft press the power to go into standby mode. Intermittently when I try and soft press power to wake from standby the device does not respond. I have to long press power to reboot, so can only assume it as hung/frozen when in standby. I can't pinpoint when this started but it was in last month or so.

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0 StefanScheddy over 1 year ago

I had the same on Wednesday, I got it working to connect to my pc. After that it was starting again, really strange.

0 Garmin-Maeve over 1 year ago

What software version are you on? Does the button feel physically different than it used to? Do you ever experience the same lack of response when trying to put the edge into sleep mode rather than take it out of sleep mode?

0 SteveC over 1 year ago in reply to Garmin-Maeve

Software Version 19.22.

Button feels exactly the same.

No, device always goes into sleep mode ok, itermitently it does not wake from sleep without a hard reset.

0 Garmin-Maeve over 1 year ago in reply to SteveC

I have sent you a direct message. If anyone else is experiencing this, please send me a direct message referencing this thread.

0 5031723 over 1 year ago in reply to Garmin-Maeve

I experienced the same.

0 StefanScheddy over 1 year ago in reply to Garmin-Maeve

I had the issue again today. Send you a message.

0 Garmin-Maeve over 1 year ago

If you are experiencing this, please contact your locale's customer service at support.garmin.com