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1040 faulty autopause/gps loss of signal

I just got a new 1040. The set up was simple, i installed the most recent update,  and my first ride went smoothly. However, on the next few rides, it would autopause. I have this set to "only when i am stopped". It would not go back on. I would stop the ride, try and start again, and it would immediately pause. To get it started again, i had to shut off the garmin and turn it back on. But it happened again even after I did a complete factory reset. Is this a faulty device?

  • Let me explain autopause „when stopped“:

    First - I assume, you don‘t use a speedsensor. Then speed signal is built from GPS. Means: you need to have a sat fix (good and steady GPS signal). Without GPS autopause will not work.
    The header of your posting says: GPS loss of signal, but you don‘t mention it in your text.

    In general: watch the speed value on your Edge! If there is no speed, autopause will not end.

  • Thank you for the reply. Correct, i don't use a speed sensor.  I am assuming that the gps is losing its connections since this what tells the  device "you are stopped or your are moving".  So it appears that autopause goes on because it lost sattelite connectivity. I read one other post that decribes this issue but i did not see any responses or solutions. This garmin is a replacement for a garmin 800 which worked pretty flawlessly so i'm wondering if this is just a lemon. 

    Autopause starts during ride and freezes the 1040

    During the ride the 1040 autopauses. When this happens I can not start it again and must stop the ride, put the 1040 to sleep and start it up again. It looks like the satellite signal is lost but I don’t understand why it doesn’t go on.

  • I sent the unit back thinking it was just faulty. got a new one and the same thing happened.at 2 seemingly random times, autopause kicked on and would not resume. i cannot believe i am the only person to have this problem with this device.could having both a hrm and cadence sensor cause the satellite signal to drop out?

  • Your problem is probably due to GPS reception, and you should concentrate on this first.
    There is a data field that shows the GPS quality. Put it on your screen and observe it.
    There are several combinations for the reception of the positioning system. Try the different possibilities (GPS only, GPS +Galileo etc...)
    Once you have consistently good satellite reception, the autopause problems will also disappear.
    The HR and Cadence sensor has nothing to do with GPS.

  • You might try to disable auto-pause and do a few rides like that. 

    Check in the activity line, afterwards, if you observe some points where it seems GPS signal was lost. Also, as the other colleague said , observe the GPS quality on screen, during ride. 

    Maybe this helps answering this the issue might come from GPS signal temporarily lost or not. 

    In either way I would still consider it a bug - the unit should be able to handle this use-case somehow - e.g. do not trigger auto-pause when GPS signal status is "lost/missing")

    I cannot compare it with my usage - I never had the issue but I always rode with a speed sensor in all these years using Edge devices)

  • Thanks both for the suggestions.  I will give both of these a try and see what happens.

  • One other piece of information. My husband has not had the drop outs when he has ridden with this. The 2 differences are that i have bluetooth shifting and a cadence sensor. Is it possible that the bluetooth shifting could be something that would interfere with GPS signal?

  • I'm Having the same problem as you.

    Loss off GPS and Autopause enabled even when riding.

  • It's odd that several users seem to be experiencing similar problems at the moment. Like most others, I've never had any problems with GPS signal. Quite the reverse, in fact; I've been using Garmin devices for 15 years, and whereas old models like the Edge 705 could take forever to acquire a good fix the 1040 is basically instant, and gets a usable signal even indoors. Nonetheless, and others have said, check that you have a good signal before you start an activity, as others have said. 

    The manual says this:

    Improving GPS Satellite Reception

    • Frequently sync the device to your Garmin account:

    Connect your device to a computer using the USB cable and the Garmin Express application.

    Sync your device to the Garmin Connect app using your Bluetooth enabled phone.

    Connect your device to your Garmin account using a Wi‑Fi wireless network.

    While connected to your Garmin account, the device downloads several days of satellite data, allowing it to quickly locate satellite signals.

    • Take your device outside to an open area away from tall buildings and trees.

    • Remain stationary for a few minutes

    It's worth following all that. Older devices used to have the facility to clear the satellite cache, but that doesn't appear to be the case with the 1040, so nothing to be done there. I'd second 's advice about trying different satellite settings - there was an issue with the old 705 once during which it would regularly lose the signal if GLONASS was enabled (if in doubt, blame the Russians! Rofl). It's not impossible that it's something like that. 

  • Well the plot thickened. Husband had the 1300 so we swapped it. He had no problems with it. But i had the same problem with the 1300 that he has ridden with error free for years. So i thought it was the HRM strap. I was using Polar and he was using Garmin. I switched to Garmin strap and it still happened. The only other thing it could be was the cadence sensor. I shut that off and had my first ride where the garmin didn't drop out at all. I held my breath with every autopause but it went right back on when i started moving. So the conclusion is that the cadence sensor is faulty or not compatible with this bike.