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Signup to beta programme impossible since weeks

rainer7003
over 2 years ago

Since weeks it is impossible to singnup my Edge 1040 to the beta programme. I get a 'Something went wrong' error when I click 'Accept'. 
Garmin fixed the problem for other users and stated that the problem lies on their side.- However since weeks there is no progress...

Am I the only one left with this issue?

  • 0 over 1 year ago

    No, I have been unable to join the beta program as well. I submitted a support case more than a week ago and have not received a response.

  • 0 over 1 year ago in reply to johnus

    @Garmin - When agreeing to the Software License Agreement, two errors register in the console when attempting to POST:

    • sentry.io - 429: Too Many Requests (I doubt your app performance monitor is causing the issue)
    • connect.garmin.com - 500: Internal Server Error (likely related)

    I'm also seeing some deprecated JavaScript relating to date/time calculations, but those should still be working. With the 500 error, I'm curious if there's something on the account side - in the DB or elsewhere - that needs to be sanitized. E.g. an email with plus addressing, special characters somewhere.