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Firmware 15.23: Bugs and Problems

Firmware 15.23:

The good:

Routing in Germany seems to work now on routes longer than ~30km air distance, calculation does no longer time out.

The odd:

Display shows erratic behavior (menus flickering / switching) during route calculation as if an invisible finger would perpetually select some options. Effect stops after route is calculated.

Clock switches to 12h format after the firmware is installed once and has to be switched back to 24h mode manually.

The bad:

WLAN Connectivity is no longer functional, there are sporadic connects / disconnects. Wi-Fi Sync always results in an error message "Sync failed" (Bluetooth however is not impacted). On the Wi-Fi access point, the device pops up with randomized names shortly and then disappears. (n.b.: no issues with a 1030 in the same WLAN).

Touch screen is sometimes not responsive, esp. the left arrow <--in the top left corner to go back up one menu level sometimes does nothing, may lock up the device because no user input is possible

CIQ Store no longer usable (graphic in lower half of the screen is blackened out).

  • WLAN Connectivity is no longer functional, there are sporadic connects / disconnects. Wi-Fi Sync always results in an error message "Sync failed"

    I got the "Sync failed" (15.23) but it still downloaded some GPS position files and uploaded a couple of rides so I don't know what "failed"?

  • I got the same problems with Connect IQ Store (some apps display ok after You go to detail and than go back). And i noticed that probably workouts plans are affected by this too (blank screen in details for particular workout).

    Pity that there is no options for data fields in 1040, however i dont know if this is problem w. current fw version - i own this model since 1 month.

    No problem with wifi here - check if Your router/AP use correct channel for region (or try with  1-11CH for 2.4ghz).

  • Still not fixed issue with disappearing IQ data fields.

  • How can I downgrade to an older version from 1040 v15:23, an older 14.xx (don't know which) seemed better
    With v15:23 I have the following problems: 

    • WiFi sync fails always and Komoot IQ tracks can be loaded via iPhone Bluetooth only 
    • When offtrack the map screen turns white without updating fields for 20 seconds or shows on a part of the map! -> increase the 1040 processor speed temporary to make the calculations and map loading faster. 
    • When going off track, the track arrows disappear and only come back when on the track again. -> Keep old track arrows always visible
    • When the screen is dimmed during an auto pause the big || pause sign hides most of the screen. It disappear 5 seconds if you touch it but that is too short -> better show once.
    • When  the screen is dimmed and you touch the screen you may activate a function unintentionally because the buttons are hardly visible, -> the first screen button after dimm must be ignored until the screen is bright again (like the iPhone does).
    • and much more... although I am using only 10% of all function
  • I got an endless boot loop after updating my maps via Garmin Express (with firmware version 15.23). It required a full reset of the device to get that fixed. Now the route calculation for more than 600 km works without bigger problems (only at the end the screen was frozen for a few seconds) but the WiFi connection is still lost.

    My personal feeling is that this update may require a full reset of the device to work properly (apart from the WiFi issue). It seems that at least my device wasn't happy with this incremental firmware updating only...

  • FW 15.24 is out with "Fixed incorrect failure message sometimes being shown for sensor software update" but does that mean the Wi-Fi "Sync Fail" message or something else.??

    I am still getting the "Sync Fail" message but all up & downloads seem to work OK including the FW 15.24 update (not applied yet, tomorrow and will see if still getting Wi-Fi Sync fail.

  • Wifi Sync fails for me as well.  It used to work.  Now it doesn't.  I even manually deleted all of my activities on the device to try to make Auto-Upload work, but that didn't solve the problem.  Every other device I own including my Fenix 6 works with my TP-Link router.

  • Still getting Wi-Fi "Sync Fail" message, now with FW 15.24

  • Same for me. No wifi Sync. Bluetooth connection(Android) is working fine for everything except for saved rides. So no Bluetooth Sync. Sync via USB cable to Windows PC works