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Gmail tagging my live tracking emails as spam - not safe?

nx91notch
over 2 years ago

Anyone else having this issue?  My friends and family are telling me my live tracking emails are getting tagged as "not safe" and "spam" on Gmail.  Even after telling Gmail the email is safe and even adding Garmin as a contact you still can't click the link.

I am assuming this is some sort of error between Garmin and Gmail.  Posting this here hoping someone from Garmin see it and notifies the proper department to get it sorted. 

Top Replies

  • over 2 years ago +2 verified

    This has been escalated and we are actively working on resolving this messaging. This is occurring in error, and we hope to have more information to share soon in terms of a resolution. 

All Replies

  • +1 over 2 years ago

    This has been escalated and we are actively working on resolving this messaging. This is occurring in error, and we hope to have more information to share soon in terms of a resolution. 

  • 0 over 2 years ago

    Thank you Garmin-Blake.  Doing some internet researching I found a thread on Reddit with other users having the same issue. So it doesn't seem it's an isolated issue.

  • 0 over 2 years ago

    Update.  Even though the ride still showed up with a "This message seems dangerous" warning this morning but at least today when I hit the "look safe" button it at still let the link be clickable.  Before it was totally disabling the link.  See how my ride tomorrow goes.