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Serious Battery Problem - Plus A Few Other Issues

Okay, I have a standard 1040, not the solar model. Up until yesterday's ride, the battery seemed perfectly fine. 2-3 hours on a ride, degraded the battery to about 94-97%, longer rides would degrade it a little further. One five hour ride left me with about 91 or 92%, which is in-line with the predicted 43 hours of total battery life. When I say "predicted" I'm not talking about Garmin's published specs, but what the device predicts I will get when I press on the little battery icon, which is obviously based upon my chosen settings.

But yesterday, without any warning, it all went to total crap! I was on a moderately long ride, totaling about 5 hours. I noticed about 2 hours in that the battery life on the front screen was 67%, which is insane! I have "Battery Life" as one of the fields on my main screen. So I double-checked by swiping down and got to the page with the battery icon on it, and sure enough, it was also 67%. From there it was pretty much all downhill. By the time I was done with a measly 5ish hour ride, I had 39% Battery life left, and the predicted hours was something like 15 hours, if I remember correctly.

Honestly, that's a kind of battery life that my Edge 1000 would laugh at!

Now before anyone asks what my settings are, please remember that I am NOT expecting the 100 advertised hours from my 1040. I am aware that my settings bring my predicted battery life, when fully charged (100%) down to about 43 hours. If you need to know, though, I have the screen set NOT to turn the backlight off. I use the highest GPS settings, which is GPS+ (which includes Glonass, which I know is a battery drain). I use this GPS setting because I live in NY City, and any time I am anywhere near tall buildings, I have intermittent spotty GPS, presumably based on being in a sort of skyscraper-well. The screen brightness is set to "Auto". So as I said, not expecting 100 hours.

Now I am also wondering if yesterday's battery issue was some kind of an arbitration or one-off, so I will try it again today and see what happens. I did find it odd that at the beginning of my ride, yesterday, the device predicted the expected 43 hours, but as the accelerated battery life degradation proceeded, the device remained consistent in the expected battery life for the percentage left. So, it took about 2.5 hours to go from 67% to 39%, but when it as 67% the device was saying I had about 31 hours left, but 2.5 hours later, at 39%, it was saying I had about 15 hours. So I went through supposedly 30 hours of battery life in about 5 hours.

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Another problem I had yesterday was that my elevation fluctuated between like -160 and -145 feet for the entire ride. This is impossible, since NY City is a coastal city, and I am always very close to water level. LMAO at one point I was riding along bike path along a waterway and I was probably about 3 feet above sea level, but somehow the 1040 thought I was -150 feet, which is physically impossible. However, this I may have resolved when I got home and I manually forced the device to calibrate from my second floor bedroom, and it showed the expected +30 feet.

Another problem is with cell phone functionality, particularly alerts and weather. The phone was connected to the Garminm and yet the weather page thought  there was no connection, and was telling me as much. I tried "forgetting" my phone on the Garmin and "forgetting" my Garmin on the phone and re-synced everything. This didn't work. I also force shut off both the phone and the 1040, which also didn't work. After all of this, though, I was able to get a very poor weather screen with almost no stats by opening the Garmin Connect app on my phone. All it told me was what the temperature was (which was wrong) and had no info on wind or predictions for the coming hours. 

I got disgusted yesterday, early in my ride, seeing very limited weather info, so while pedaling, I shut the 1040 off (Garmin Connect open and running on my phone), which was difficult since the unit doesn't want to let you while an activity is running. But I held the On/off button, while pedaling for 10 seconds, which forced it to shut off, and I immediately turned it back on. After all this, the weather was fine, with the "coming hours" predicted below the current weather, and all the right stats working properly.

  • But in five hours it is never gone from 100 to 39%

    Here's a 5 hour ride from today. Settings were backlight on always, max brightness. Radar, powermeter, HRM, core temp sensor, edge remote. Solar contributed 2 minutes, it was 100% cloud cover. From 99% to 27%.

  • Oh my God nothing but problems with this thing. So the battery life is better with “auto“ toggled off, but it’s still not great. So I think there’s something wrong with the unit. Meanwhile, can anyone tell me how to keep the map zoomed to where I want it? I keep hitting the minus button to zoom the map to where I went for a particular part of my ride, and then it automatically fu***ng zooms in on me every time after a few seconds. Any idea how to get it to stop doing that? This is getting really annoying with this device already.

  • Why?

    you solved battery problem and you find another one?

    second its a bug , reported by others while ago

    Mate, if you have a problem with battery, you have to adress to your dealer 

  • you solved battery problem

    You should try reading the post you’re responding to. It might help you avoid foot-in-mouth syndrome. I never said I solved the battery problem. I said it was better but still not great. Certainly nowhere near what I was getting when I first started using the unit a few weeks ago. even with “auto” turned off, and the back light turned down to like 20%, yesterday it still lost over 15% in just a few hours. For the record, I was getting way better battery life a couple of weeks ago, even with “auto“ turned on in the middle of the brightest part of the day.

    So, it was definitely better with “auto“ turned off, but certainly not in line the “43 hours“ that the unit was boasting when I pressed the battery icon at 100%.

    Even if I did solve the battery issue, which I didn’t, are you suggesting that I’m not entitled to more than one problem? For the record, the map still continues to not allow me to keep it zoomed out, which is a little ridiculous. And there are other problems with it as well, most of which I hope is solved with the firmware update. But I’m afraid this unit may have to be replaced or refunded.

  • I think we can all agree that your unit is not performing as it should for battery.  As you say it was good to start with. So I think we can also agree yours is not showing what a 1040 is really like. I did a 2 hr 45 minute ride yesterday and my battery went from 98% to 93%. I did another 50 minutes today and it still says 93%. I do think this is reality for this device especially with the screen effectively off in terms of backlight.  I’ve also been using mine almost non stop for few weeks now and it’s done around 1100 miles since 10 June.  About half that on navigation.  Battery still doing what it should  

    I’d contact the seller for a replacement/refund, or Garmin to see if they can fault find it.  

  • So you have a problem, then you write long story on forum, what is the result? is your battery fixed?

    When I had my problem, I went to Garmin Official dealer and they exchange it in 2 minutes based on the invoice and warranty

    yes, maybe there are first batches with problems , who knows, but writing on the forum will not help

    Ps: maybe display is creating battery issue

    Zoom in continuously means that touch is defect , its not Fw problem

    there is an bug for zoom but it manifest different

  • Yes I definitely agree my unit is not performing as expected. I will call Garmin today or tomorrow and arrange for an exchange. The other issues may be a matter of firmware updates and patches in the coming months. Things like the unit's refusal to stay at the zoom level I set it at, habitually. Also, and this is weird, In order for the altimeter to function properly, I seem to have to calibrate it every time I turn the unit on. If not, I get crazy readings like -165 feet, which is clearly impossible in a coastal city like NY. There are no mountains and certainly no 150 foot valleys. lol If I calibrate it, click on GPS in the calibration screen, it goes back to normal readings Another weird issue is that even though my phone is showing as connected, I get no weather. The only thing I can do to get the weather on my screen is open Garmin Connect on my phone AND force the device to restart.

  • I’m not seeing those issues either. Did a climb last week that I knew was sea level and ended at 620m. I was actually surprised how close the Garmin was. Also comparing the whole few days with someone with a 1030 we both had very similar altitude gains on a number of rides. My old 1030 would always give me a 100 or so “extra” m over him and previous to that his old 1000 was always the other way around. Now the 1040 was maybe 10m down in 2000m. one thing though I’m sure I see some sort of altitude calibration message come up when I start a ride. I don’t do anything it just comes up. I just checked under system, altimeter and I have auto calibrate on.

    Weather, I think i did see it not coming through very early on for maybe a day or two.  Since then it’s always come through. I didn’t do anything so have no idea what changed other than 2.15 and 2.16 (and associated reboots)

  • I agree - I see the auto-calibrate and I get the weather fine.  However, I have been having issues with Livetrack not starting or not ending, weather suddenly no longer appearing and I found that this was caused by my phone either not connecting at the start of the ride or not re-connecting after resuming a ride after lunch stops (I turn off the device).  I think I've solved this by following this guidance to allow Auto Launch for my Realme phone, but it's similar for other Android devices: My Garmin Device Stopped Receiving Notifications From My Android Phone | Garmin Support  I also allow Garmin Connect to run in the background (under the Battery settings) - but not sure if this is definitely needed at the moment.  

  • By the way, the automatic function also works on all smartphones (at least on iPhones) exactly as I described - when the sun shines on the display, the iPhone turns the brightness to maximum.

    But not on the garmin 1040, the subject of this conversation. Try it again. You’re simply not correct.