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Freezing by map viewing

garminMoj over 3 years ago

The device is freezing during viewing and scrolling the map - only hard reset helps

Is anybody having such an issue?

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gaboxx over 3 years ago +2

Yes same issue here, map freezes after zooming :( version 12.15, only reset helps please help... i have upgraded from g1030 but i am sooo dissapointed :(
garminMoj over 3 years ago in reply to Garmin-Blake +1

Bike maps of europa,doesnt matter which country or region - have tried Austria as well as Slovakia with different locations, always the same - after few moves on map the device completely freeze

Accessing…
Voytheck over 3 years ago +1

Regardless of the fw version (2.11; 2.14; 2.15), the screen freezes and after a while the E1040 is reset. When I enter Navigation and click on the schematic course of the route, the device takes me to…

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0 1402972 over 3 years ago

Just receive my new 1040 and updated to v12.15 and have the same issue, the device is unusable, when I open map it always freeze after few second and I have to restart the device,

0 aweatherall over 3 years ago in reply to 1402972

What map zoom level are you using?

0 1402972 over 3 years ago in reply to aweatherall

If I tap minus sign on default map view 3 times it freezes every time. From the loaded route if I tap to show the route it freezes instantly without showing the map.

0 aweatherall over 3 years ago in reply to 1402972

What regional maps are using?

0 1402972 over 3 years ago in reply to aweatherall

In Garmin Express I see Map: Routable Cycle map of Europe 2021.20, I am trying to view my current location which is Slovakia. I was trying to install updates in Garmin Express but it fails every time

0 Voytheck over 3 years ago in reply to aweatherall

The screen freezes when using maps of Europe. I can send a video of how it's done. On the last Sunday, during the ride at the course, the freezing occurred several times. Currently, it does occur from time to time. However, this is frustrating and unacceptable !!!

0 aweatherall over 3 years ago in reply to Voytheck

That would be great if you could. You can send it to me via a Private message if you like. If that does not work I will send you my email address

0 Voytheck over 3 years ago in reply to aweatherall

OK. I request information. I will send a video or link to YT with this problem.

0 gaboxx over 3 years ago

Yes same issue here, map freezes after zooming :( version 12.15, only reset helps please help... i have upgraded from g1030 but i am sooo dissapointed :(

0 mr.hindu over 3 years ago

Same issue, I saw freezings using

Map youtube
Stop button during training youtube
Save training button youtube (saving failed)

(all videos are unlisted)

New garmin, software updated, profiles transferred, + 2 topo maps, then hard reset

Software version 12.16
Gps version 2.32
ConnectIQ version 4.1.4
Wireless FW version 1611.2.4.0.1.71-2471