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Unable to pair with Shimano eSteps bike

I've got an BMC Alpenchallenge electric bike with the E8000 Shimano system. I'm trying to connect the "eBike sensor" on the Edge and I'm not having any luck. The Di2 sensors are detected just fine. According to https://support.garmin.com/en-US/?faq=q4RSx3lPFL8dWJ9lk12Kk9, the system is supported. It mentions that it needs the "D-Fly" system to transmit the data to third-party devices but I believe I have that already in the display built-in to the bike (https://bike.shimano.com/en-EU/product/component/mtb-ebike-e8000/SC-E8000.html) already has it from the description of it so I shouldn't need anything else. When starting the pairing the Edge says just turn the bike on but then I do that no new sensors show up. I also tried putting the bike display in Bluetooth and Bluetooth/ANT+ pairing mode but still the Edge didn't detect it. I think this worked with my previous Edge 1030 because I remember getting a bunch more data fields than I am now with just the Di2 connection. Both the Edge and the bike's various components are up-to-date from a firmware point of view as of today. I noticed quite a few bugs in the Edge when I first got it a few days ago but after a firmware update those went away. I'm not sure what I could be doing differently since there's not a lot of options so I wanted to see if anyone else in the community has been able to get the "eBike sensor" working with this Shimano system.

  • The SC-E8000 does support DI2 only, you will not get any E-Bike related info. If you want that, you need another display, e. g. SC-E7000. I do ride an Alpenchallenge AMP myself with the SC-E8000, on my E-MTB with the SC-E7000.

    Caution: if you are using FW 4.3.2 on the DU-E8000, you cannot use any other display. FW 4.3.2 is the last FW that allows custom speed limits per motor support mode. If you don‘t use it, you can swap the display without problems. Check the Shimano compatibility chart first.