solving incompatibility error

Just solved my incompatibility error message on garmin 1030 plus. I had to do 3 things -

remove my phone from the bluetooth list on the garmin device

remove my phone from the bluetooth list on the iphone

And (this is the bit I had not done) remove the garmin device from the connect app.

turn both the phone and garmin off and on

reconnect in the normal way 

one more tip, when connecting your phone to the garmin 1030, it seems to work better if you accept to pair on the garmin and then the phone rather than the other way around.

Hope that helps