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1030 Plus Ver 5 keeps losing connection to sensors.

Since upgrading to Ver 5 firmware it keeps dropping and reconnecting to Garmin speed sensor, Garmin HR monitor, and Power2max power meter. Previously those connections were rock solid. On a positive note it appears to more easily connect to my IPhone XS Max.

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Mincus over 3 years ago +1

I sent Diagnostic logs off in July for my 1030 Plus and not had a response, Time to return for a refund and change brands, the lack of support is unacceptable

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0 ttalonso over 3 years ago

it has always failed in any firmware. In my case it is random, failed 1 day 2 not, and again. All the sensors disconennect at same time and in a few seconds reconnects. Classic Garmin behavior. It also happened to me in 1030

0 ppennza over 3 years ago

I have always had that issue. But now my heart rate monitor (ticker V2) either won’t connect or my hr is always 119.

0 lovesickoyster over 3 years ago

Disconnects happen for me pretty much on every ride once or twice but they also happened on previous firmware so this definitely isn't ver 5 specific.

0 lordmirg over 3 years ago

I'm having this issue mostly with my Garmin Varia ("Lost connection to Radar") but it also sometimes happens with my speed sensor too. Haven't noticed it happening with other sensors though.

0 Mincus over 3 years ago

I sent Diagnostic logs off in July for my 1030 Plus and not had a response, Time to return for a refund and change brands, the lack of support is unacceptable