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Poor Customer Support

I am having a nightmare with CS.  My 1030plus is having GPS accuracy issues.  OK, these things happen and I want to resolve it them, problem is that CS simply do not read my emails.  I am passed around from pillar to post, the only consistency being the complete failure to read my emails and respond to what I am telling them.

I would be better served by a bot.  I have spent thousands of pounds on all the top end Garmin products, trainer, peddles, watches, head units, I have been a great customer and yet am treated like an inconvenience.

Wahoo here I come.