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Shutdowns during rides

spiderbundy
over 4 years ago

Hi,

I recently had my 1030 Plus replaced by Garmin for a different issue, On my first 2 rides the device has rebooted mid-ride. The first time it rebooted whilst just recording my ride and the second ride it did the same thing as I was following a course.

On both occasions, after it rebooted...it went to the Save or Discard Ride screen ....as if I had ended the ride by pressing the Start/Stop button. All my data was maintained after the reboots.

Anyone any issues like this?

PS: The software version when I received it from Garmin is 3.10

Thanks

  • 0 over 3 years ago

    I have had this same issues.  What is the fix?   Getting frustrated..

  • 0 over 3 years ago

    I already experienced this problem when I had custom maps installed. They were very heavy maps and I think that made the hardware work difficult. Now I recommend you to update your GPS to the latest version.

  • 0 over 3 years ago

    Have this issue with certain software versions.  Certainly had this with 3.10 and some other early versions, never had it over the past year, and reappeared with 6.10.  Once every 3-4 rides, good news is it auto reboots in about a minute and your ride continuous.  Never lost a ride.

  • 0 over 3 years ago

    Yes had exactly the same issue last ride using 6.26.beta. My 1030+ turned off and rebooted back to the Save or Discard Ride screen. Fortunately I then choose to press the restart record button and my data was maintained after the reboot.

  • 0 over 3 years ago in reply to Johneed

    I've had it happen with 6.26, but only when I have Livetrack running during an activity. Every time I've had Livetrack running, I get a freeze and then a reboot at some point during a ride. If I turn off Bluetooth on my phone, so that Livetrack can't start, then I don't get the freeze/reboot.

    I submitted a beta problem report to Garmin with log files several weeks ago, but have received no response, not even just to say that they received the report.