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livetrack not working

Livetrack is not working for me on my new Edge 1030 Plus.

Immediately after starting live track from garmin connect, following the email link gets me a "the tracking session has ended" even though it hasn't. My actual route never appears. The circle just spins.

The purple is the planning course.

Anyone else seeing this? Has it been reported before? How should it be reported.

Top Replies

Former Member over 4 years ago in reply to rochlis +1

My live track will work with emails. But it still won’t work with beacon for Strava. I’m really happy with my purchase (sarcasm).

All Replies

0 Former Member over 4 years ago

live track and beacon not working for me at all but i think its more due to the stupid connection to my iphone as even though its been fully paired it often says to complete pairing so something is definitely up with the connection to my phone

0 rochlis over 4 years ago in reply to Former Member

Yea, I think I'm seeing something else. My live track starts fine, but then it immediately ends. Yesterday I caught the live track ended message on on the Edge.

0 Microkid over 4 years ago

Livetrack works fine here with my iPhone 8 and FW 2.42 on the 1030+.

0 Former Member over 4 years ago in reply to Microkid

my live track starts but then never sends my location

0 rochlis over 4 years ago

I think it started working again after the latest Edge firmware update.

0 rochlis over 4 years ago in reply to rochlis

I was wrong. I just tried it and got no track.

0 Former Member over 4 years ago in reply to rochlis

My live track will work with emails. But it still won’t work with beacon for Strava. I’m really happy with my purchase (sarcasm).

0 KimWaggoner over 4 years ago

My 1030 plust stops tracking after 100-200 ft. on every ride. If I cancel the ride and start again, sometimes it tracks the rest of the ride fine.

0 argylesocks over 4 years ago in reply to KimWaggoner

KimWaggoner - try shutting off the wifi on your phone before you start your ride. I'm wondering if something is going wonky once you get out of range (aligns with your 100' notice). My mom was having a similar problem.