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Dual HRM appears dead ?

Hi

Replaced the battery in my Dual HRM this morning after getting battery low / critical messages last few days. I went out for a ride this morning and my Edge 1040 did not pick it up as normal so I assumed the battery had died.

I replaced the battery but it still won't connect - I am now at work and trying to connect it to my Epix 2 but it will not pick it up. I have tried reversing the polarity as suggested on other posts , wetting the electrodes, restarting my Epix but not getting anything. The battery i put in this morning was bought new today so i know thats ok.

Any ideas on what might be wrong and how to get it working again please

Thanks