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Soles sensor firmware 4.10 issues

Updated firmware on my speed sensor to 4.10 and now my speed sensor continuously drops and then reconnects with my 520+.
Never had this issue prior to the firmware update.

With autopause enabled in my head unit, the ride pauses about every minute, then the head unit discovers the speed sensor and then the ride auto resumes.
Disabling the speed sensor from head unit fixes the auto pause problem.
Have read lots of other folks with same issue but have not read a solution.
I pulled the battery out for 30 minutes. “Forgot” the device on my head unit then reinstalled it. Still had the problem.
Any way to revert to old firmware?

0 GT1977 over 1 year ago

I have this same issue on my 830 head unit after the 4.1 update

0 DeanWette over 1 year ago

I have a 1040 and the Speed Sensor 4.10 update completely broke the Auto Pause feature. My 1040 keeps Auto Pausing at speed, which means it stops recording. I have another Speed Sensor 2 with v2.30 that works just fine. With the 4.10 Speed Sensor I also replaced the battery, but that didn’t help. So now I have a useless Speed Sensor 2. I can use the other one with v2.30 but then my 1040 nags me constantly to update the firmware.

I think I’m just going to ride without and reply on GPS instead of the speed sensor. That works well enough for road riding. I also still have some 1st gen Speed Sensors I can probably use without getting nagged about updates,

0 GT1977 over 1 year ago in reply to DeanWette

It’s so frustrating. It sure where it’s a bit with the speed sensor firmware or whether a future Edge update will fix it

0 1863257 over 1 year ago

I had the same issue. I just spoke to tech support and they told me to remove it from my phone as a device and that should fix it.

0 DeanWette over 1 year ago in reply to 1863257

So did that work for you?

0 1863257 over 1 year ago in reply to DeanWette

I have not ridden yet. I will find out tomorrow.

0 helolumpy over 1 year ago in reply to 1863257

That’s what they told me. I did it before I reached out to Garmin and then again after Garmin recommended I do that.

neither worked. Hope you have better luck.

0 helolumpy over 1 year ago

Hey all, to follow up. Garmin send me a new speed sensor and it works without issue.

If you can’t get another speed sensor then the only way to prevent the auto-pause issue is to turn off auto-pause on your head unit.

0 DeanWette over 1 year ago in reply to helolumpy

Is it just one with an older firmware <4.10? If so, your Garmin will start nagging you to upgrade.

0 1863257 over 1 year ago in reply to 1863257

Yes, it worked. No issues today